Zero3

Zero3 Demo Call Reporter

📺 Wallboard ⚙️ Admin | Zero3 Communications
Today Yesterday This Week Last Week 30 Days This Month This Year All Time
801
Total Calls
574
Inbound
166
Outbound
445
Answered
129
Missed
61
Internal
4m 18s
Avg Inbound Dur
2m 53s
Avg Outbound Dur
4
Peak Concurrent
22.5%
Abandoned
100
Need Callback
Date Time Caller Number Answered By Name DID Duration Status
2026-10-24 15:48 0455858159 — — Sales 0s Missed
2026-10-24 15:41 0428776543 108 Chris Palmer Support 6m 10s Answered
2026-10-24 14:48 0424690382 107 Rebecca Stone Support 19s Answered
2026-10-24 14:24 0488769434 101 Sarah Mitchell Sales 12m 38s Answered
2026-10-24 12:16 0884112714 — — Accounts 0s Missed
2026-10-24 11:45 0884776442 108 Chris Palmer Accounts 19s Answered
2026-10-24 11:31 0393441549 108 Chris Palmer Accounts 1m 44s Answered
2026-10-24 11:26 0423551266 106 Michael Nguyen Support 9m 7s Answered
2026-10-24 11:21 0413231829 104 Daniel Webb Sales 13m 23s Answered
2026-10-24 10:36 0439834312 102 James Thornton Accounts 7m 1s Answered
2026-10-24 10:14 0421481812 102 James Thornton Sales 3m 19s Answered
2026-10-24 09:35 0392001567 — — Sales 0s Missed
2026-10-23 17:48 0439834312 104 Daniel Webb Sales 6m 42s Answered
2026-10-23 16:53 0731800700 — — Accounts 0s Missed
2026-10-23 16:18 0282730948 108 Chris Palmer Support 1m 2s Answered
2026-10-23 15:22 0392640553 101 Sarah Mitchell Support 1m 36s Answered
2026-10-23 15:20 0422934363 101 Sarah Mitchell Sales 6m 19s Answered
2026-10-23 15:11 0457969709 108 Chris Palmer Sales 2m 38s Answered
2026-10-23 15:00 0288001234 — — Sales 0s Missed
2026-10-23 14:30 0281348753 101 Sarah Mitchell Sales 15m 31s Answered
2026-10-23 13:58 0393672306 102 James Thornton Sales 2m 8s Answered
2026-10-23 13:57 0882418898 106 Michael Nguyen Sales 11m 14s Answered
2026-10-23 13:36 0422721206 106 Michael Nguyen Accounts 4m 53s Answered
2026-10-23 12:56 0412850774 107 Rebecca Stone Sales 9s Answered
2026-10-23 12:05 0416197368 107 Rebecca Stone Sales 7m 34s Answered
2026-10-23 11:51 0282136620 — — Sales 0s Missed
2026-10-23 11:36 0381998077 103 Emily Clarke Accounts 1m 18s Answered
2026-10-23 11:29 0281983108 108 Chris Palmer Accounts 7m 1s Answered
2026-10-23 10:45 0280442192 101 Sarah Mitchell Accounts 1m 30s Answered
2026-10-23 10:42 0414935592 101 Sarah Mitchell Sales 5m 14s Answered
2026-10-23 10:32 0438963310 107 Rebecca Stone Sales 2m 47s Answered
2026-10-23 10:24 0439834312 101 Sarah Mitchell Sales 21s Answered
2026-10-23 10:22 0438619220 — — Accounts 0s Missed
2026-10-23 10:09 0451987654 102 James Thornton Support 7m 48s Answered
2026-10-23 09:40 0392422196 104 Daniel Webb Support 4m 44s Answered
2026-10-23 09:39 0733196876 105 Jessica Farrow Support 14m 22s Answered
2026-10-23 09:23 0483654321 104 Daniel Webb Support 4m 1s Answered
2026-10-23 09:18 0882315684 101 Sarah Mitchell Sales 2m 4s Answered
2026-10-23 09:13 0392902306 102 James Thornton Accounts 1m 13s Answered
2026-10-23 09:12 0461243976 101 Sarah Mitchell Accounts 3m 50s Answered
2026-10-23 09:10 0490075673 — — Support 0s Missed
2026-10-23 08:29 0483654321 101 Sarah Mitchell Accounts 3m 30s Answered
2026-10-22 16:53 0281803874 108 Chris Palmer Sales 1m 53s Answered
2026-10-22 16:43 0414935592 107 Rebecca Stone Support 2m 56s Answered
2026-10-22 16:35 0455858159 — — Sales 0s Missed
2026-10-22 15:57 0451987654 — — Support 0s Missed
2026-10-22 15:53 0418309449 — — Sales 0s Missed
2026-10-22 15:34 0392420344 — — Sales 0s Missed
2026-10-22 15:22 0733295730 — — Support 0s Missed
2026-10-22 15:04 0461974227 105 Jessica Farrow Sales 2m 31s Answered
2026-10-22 14:55 0466732103 — — Sales 0s Missed
2026-10-22 14:47 0423551266 104 Daniel Webb Accounts 3m 12s Answered
2026-10-22 14:29 0457391362 103 Emily Clarke Accounts 18s Answered
2026-10-22 14:13 0466790837 101 Sarah Mitchell Accounts 2m 14s Answered
2026-10-22 14:04 0280572615 101 Sarah Mitchell Sales 5m 53s Answered
2026-10-22 13:02 0884968582 102 James Thornton Sales 8m 21s Answered
2026-10-22 12:43 0882703659 — — Sales 0s Missed
2026-10-22 12:09 0461504318 — — Sales 0s Missed
2026-10-22 11:51 0281435443 108 Chris Palmer Sales 7m 43s Answered
2026-10-22 11:07 0412414443 101 Sarah Mitchell Support 4m 23s Answered
2026-10-22 10:57 0421481812 — — Accounts 0s Missed
2026-10-22 10:52 0455858159 102 James Thornton Sales 1m 36s Answered
2026-10-22 10:29 0392001567 102 James Thornton Sales 3m 12s Answered
2026-10-22 10:24 0451457608 — — Support 0s Missed
2026-10-22 10:17 0281500710 108 Chris Palmer Accounts 4m 35s Answered
2026-10-22 10:14 0412388100 106 Michael Nguyen Accounts 6m 42s Answered
2026-10-22 09:56 0412571654 104 Daniel Webb Accounts 35s Answered
2026-10-22 09:56 0481953049 105 Jessica Farrow Support 21s Answered
2026-10-22 09:41 0421599696 104 Daniel Webb Accounts 7m 38s Answered
2026-10-22 09:12 0418256589 106 Michael Nguyen Accounts 48s Answered
2026-10-22 08:27 0282170868 107 Rebecca Stone Accounts 13m 18s Answered
2026-10-21 17:50 0884349244 105 Jessica Farrow Support 2m 26s Answered
2026-10-21 16:58 0412452881 107 Rebecca Stone Support 5m 11s Answered
2026-10-21 15:48 0418261802 103 Emily Clarke Sales 18m 10s Answered
2026-10-21 15:33 0882279120 105 Jessica Farrow Sales 13s Answered
2026-10-21 14:57 0455745609 101 Sarah Mitchell Sales 59s Answered
2026-10-21 14:39 0413314786 103 Emily Clarke Accounts 7m 59s Answered
2026-10-21 14:30 0431699674 107 Rebecca Stone Sales 5m 12s Answered
2026-10-21 14:15 0731575056 108 Chris Palmer Support 3m 24s Answered
2026-10-21 14:00 0884366725 — — Support 0s Missed
2026-10-21 13:37 0481238876 108 Chris Palmer Support 1m 22s Answered
2026-10-21 13:35 0481479984 102 James Thornton Support 42s Answered
2026-10-21 13:16 0393352321 106 Michael Nguyen Support 17s Answered
2026-10-21 12:59 0461680438 107 Rebecca Stone Support 7m 41s Answered
2026-10-21 12:55 0884722172 105 Jessica Farrow Sales 10s Answered
2026-10-21 12:25 0416289221 102 James Thornton Accounts 2m 42s Answered
2026-10-21 12:02 0435748498 106 Michael Nguyen Support 14s Answered
2026-10-21 11:59 0466907780 106 Michael Nguyen Sales 2m 49s Answered
2026-10-21 11:57 0490075673 102 James Thornton Support 7m 39s Answered
2026-10-21 11:26 0483654321 105 Jessica Farrow Accounts 4m 5s Answered
2026-10-21 11:04 0455439931 — — Sales 0s Missed
2026-10-21 10:54 0393720673 — — Support 0s Missed
2026-10-21 10:52 0418139152 106 Michael Nguyen Support 57s Answered
2026-10-21 10:40 0391168486 105 Jessica Farrow Accounts 1m 56s Answered
2026-10-21 10:28 0435265404 102 James Thornton Support 5m 57s Answered
2026-10-21 09:58 0428776543 105 Jessica Farrow Accounts 38s Answered
2026-10-21 09:56 0423551266 — — Support 0s Missed
2026-10-21 09:42 0422254248 — — Sales 0s Missed
2026-10-21 09:30 0483654321 108 Chris Palmer Accounts 6m 26s Answered
2026-10-21 09:28 0421361553 106 Michael Nguyen Support 5m 3s Answered
2026-10-21 09:07 0393424835 104 Daniel Webb Support 1m 8s Answered
2026-10-21 09:07 0423551266 108 Chris Palmer Sales 1m 41s Answered
2026-10-21 08:47 0490075673 — — Support 0s Missed
2026-10-20 17:50 0467123456 — — Support 0s Missed
2026-10-20 17:20 0466322345 104 Daniel Webb Accounts 2m 40s Answered
2026-10-20 16:52 0490075673 — — Support 0s Missed
2026-10-20 16:25 0281217559 105 Jessica Farrow Accounts 2m 59s Answered
2026-10-20 16:19 0392478333 105 Jessica Farrow Sales 2m 9s Answered
2026-10-20 16:15 0423551266 105 Jessica Farrow Accounts 5m 29s Answered
2026-10-20 16:13 0421808593 — — Support 0s Missed
2026-10-20 15:38 0731426528 108 Chris Palmer Sales 1m 50s Answered
2026-10-20 15:36 0288001234 107 Rebecca Stone Sales 5m 20s Answered
2026-10-20 15:03 0422750225 106 Michael Nguyen Accounts 16m 50s Answered
2026-10-20 14:45 0461635245 106 Michael Nguyen Accounts 6m 36s Answered
2026-10-20 14:35 0282783366 103 Emily Clarke Accounts 1m 45s Answered
2026-10-20 14:26 0483654321 102 James Thornton Sales 2m 48s Answered
2026-10-20 14:09 0884820202 101 Sarah Mitchell Support 12s Answered
2026-10-20 12:52 0412388100 107 Rebecca Stone Support 1m 17s Answered
2026-10-20 12:48 0421481812 102 James Thornton Sales 18m 55s Answered
2026-10-20 12:33 0481800314 102 James Thornton Accounts 17s Answered
2026-10-20 12:21 0455858159 103 Emily Clarke Accounts 14m 25s Answered
2026-10-20 11:58 0882204413 102 James Thornton Support 4m 5s Answered
2026-10-20 11:56 0392343721 105 Jessica Farrow Accounts 1m 45s Answered
2026-10-20 11:55 0415166036 107 Rebecca Stone Sales 31s Answered
2026-10-20 11:49 0288001234 101 Sarah Mitchell Sales 53s Answered
2026-10-20 11:39 0451113644 107 Rebecca Stone Accounts 7m 14s Answered
2026-10-20 11:27 0392001567 — — Support 0s Missed
2026-10-20 11:14 0882864921 106 Michael Nguyen Support 2m 56s Answered
2026-10-20 10:59 0412511889 108 Chris Palmer Support 6m 4s Answered
2026-10-20 10:48 0435416062 102 James Thornton Sales 1m 31s Answered
2026-10-20 10:34 0421858452 106 Michael Nguyen Support 12m 34s Answered
2026-10-20 10:29 0282205684 106 Michael Nguyen Support 5m 22s Answered
2026-10-20 10:24 0882691378 — — Support 0s Missed
2026-10-20 10:18 0438760751 104 Daniel Webb Accounts 5m 54s Answered
2026-10-20 10:05 0428776543 — — Accounts 0s Missed
2026-10-20 09:55 0280300337 — — Accounts 0s Missed
2026-10-20 09:45 0882722411 — — Support 0s Missed
2026-10-20 09:42 0281210576 — — Accounts 0s Missed
2026-10-20 09:26 0455858159 107 Rebecca Stone Support 2m 16s Answered
2026-10-20 08:11 0457873369 — — Sales 0s Missed
2026-10-19 16:04 0882395411 — — Support 0s Missed
2026-10-19 16:02 0455858159 101 Sarah Mitchell Accounts 24s Answered
2026-10-19 15:50 0288001234 103 Emily Clarke Sales 34s Answered
2026-10-19 15:25 0431287329 101 Sarah Mitchell Support 12m 11s Answered
2026-10-19 15:15 0288001234 102 James Thornton Support 2m 25s Answered
2026-10-19 14:37 0412388100 — — Sales 0s Missed
2026-10-19 14:08 0882818119 104 Daniel Webb Sales 54s Answered
2026-10-19 13:56 0421832267 101 Sarah Mitchell Support 1m 8s Answered
2026-10-19 13:21 0451369253 107 Rebecca Stone Sales 2m 44s Answered
2026-10-19 12:59 0455128495 105 Jessica Farrow Sales 2m 5s Answered
2026-10-19 11:41 0467123456 104 Daniel Webb Accounts 6m 40s Answered
2026-10-19 11:35 0282585382 105 Jessica Farrow Support 11s Answered
2026-10-19 11:24 0412388100 101 Sarah Mitchell Sales 13m 53s Answered
2026-10-19 11:16 0416988045 104 Daniel Webb Sales 39s Answered
2026-10-19 11:04 0457349021 105 Jessica Farrow Accounts 4m 37s Answered
2026-10-19 11:01 0481164566 — — Support 0s Missed
2026-10-19 10:51 0422539201 102 James Thornton Sales 5m 29s Answered
2026-10-19 10:36 0280153738 105 Jessica Farrow Accounts 2m 38s Answered
2026-10-19 10:29 0281767781 108 Chris Palmer Support 55s Answered
2026-10-19 10:14 0422585288 103 Emily Clarke Accounts 3m 35s Answered
2026-10-19 10:07 0416449853 102 James Thornton Sales 4m 53s Answered
2026-10-19 10:02 0733250637 — — Support 0s Missed
2026-10-19 10:01 0412388100 — — Sales 0s Missed
2026-10-19 09:57 0393386892 — — Sales 0s Missed
2026-10-19 09:56 0391350387 108 Chris Palmer Support 25s Answered
2026-10-19 09:56 0413657478 108 Chris Palmer Sales 30s Answered
2026-10-19 09:34 0421481812 103 Emily Clarke Sales 2m 25s Answered
2026-10-19 09:23 0884446558 104 Daniel Webb Accounts 2m 12s Answered
2026-10-19 09:06 0421481812 — — Accounts 0s Missed
2026-10-19 09:00 0439834312 108 Chris Palmer Sales 3m 17s Answered
2026-10-19 08:33 0393476069 — — Accounts 0s Missed
2026-10-18 16:43 0438167268 103 Emily Clarke Support 54s Answered
2026-10-18 16:40 0466562865 104 Daniel Webb Support 20s Answered
2026-10-18 15:53 0421481812 103 Emily Clarke Accounts 4m 17s Answered
2026-10-18 15:28 0421481812 107 Rebecca Stone Support 18m 55s Answered
2026-10-18 14:41 0381998077 101 Sarah Mitchell Sales 48s Answered
2026-10-18 13:33 0466234928 107 Rebecca Stone Sales 1m 10s Answered
2026-10-18 12:09 0428776543 103 Emily Clarke Support 7m 45s Answered
2026-10-17 16:28 0423551266 108 Chris Palmer Support 5m 26s Answered
2026-10-17 16:12 0461996243 104 Daniel Webb Sales 2m 4s Answered
2026-10-17 15:18 0451902569 105 Jessica Farrow Sales 3m 35s Answered
2026-10-17 14:58 0423551266 106 Michael Nguyen Accounts 6m 21s Answered
2026-10-17 14:06 0884341066 101 Sarah Mitchell Accounts 44s Answered
2026-10-17 13:46 0466211919 — — Accounts 0s Missed
2026-10-17 12:47 0884970444 102 James Thornton Support 3m 28s Answered
2026-10-17 08:01 0451987654 101 Sarah Mitchell Sales 2m 54s Answered
2026-10-16 16:40 0424980427 101 Sarah Mitchell Accounts 22s Answered
2026-10-16 16:28 0884943219 — — Sales 0s Missed
2026-10-16 16:17 0451987654 — — Accounts 0s Missed
2026-10-16 15:38 0415990053 108 Chris Palmer Sales 5m 57s Answered
2026-10-16 15:37 0451425017 — — Sales 0s Missed
2026-10-16 15:30 0483654321 103 Emily Clarke Sales 3m 28s Answered
2026-10-16 14:57 0412192269 102 James Thornton Sales 1m 20s Answered
2026-10-16 14:32 0466854951 — — Accounts 0s Missed
2026-10-16 14:08 0431479810 — — Support 0s Missed
2026-10-16 13:43 0435484640 105 Jessica Farrow Accounts 19s Answered
2026-10-16 13:20 0392236475 106 Michael Nguyen Support 6m 28s Answered
2026-10-16 13:09 0431661172 102 James Thornton Support 18m 22s Answered
2026-10-16 13:05 0884654242 106 Michael Nguyen Support 1m 22s Answered
2026-10-16 12:44 0455708281 101 Sarah Mitchell Support 14s Answered
2026-10-16 12:20 0884231167 102 James Thornton Accounts 2m 37s Answered
2026-10-16 11:56 0281690169 101 Sarah Mitchell Sales 3m 18s Answered
2026-10-16 11:22 0455770798 — — Support 0s Missed
2026-10-16 11:01 0413493107 107 Rebecca Stone Support 1m 55s Answered
2026-10-16 11:01 0416157297 107 Rebecca Stone Support 45s Answered
2026-10-16 10:56 0421481812 108 Chris Palmer Sales 2m 37s Answered
2026-10-16 10:45 0490075673 — — Accounts 0s Missed
2026-10-16 10:40 0424563380 — — Accounts 0s Missed
2026-10-16 10:11 0421481812 102 James Thornton Accounts 2m 4s Answered
2026-10-16 10:05 0381998077 102 James Thornton Sales 4m 51s Answered
2026-10-16 09:58 0391657703 106 Michael Nguyen Accounts 14s Answered
2026-10-16 09:40 0421537183 108 Chris Palmer Support 3m 40s Answered
2026-10-16 09:33 0435688984 104 Daniel Webb Accounts 4m 7s Answered
2026-10-16 08:59 0414935592 105 Jessica Farrow Sales 1m 36s Answered
2026-10-15 16:57 0428776543 — — Accounts 0s Missed
2026-10-15 16:00 0451541368 108 Chris Palmer Support 7m 11s Answered
2026-10-15 14:50 0882767098 106 Michael Nguyen Accounts 21s Answered
2026-10-15 14:31 0488676988 102 James Thornton Support 1m 59s Answered
2026-10-15 14:22 0455569930 103 Emily Clarke Sales 46s Answered
2026-10-15 14:16 0439834312 — — Sales 0s Missed
2026-10-15 14:15 0884589955 — — Support 0s Missed
2026-10-15 14:09 0451710299 — — Sales 0s Missed
2026-10-15 13:07 0731816688 104 Daniel Webb Sales 4m 5s Answered
2026-10-15 13:04 0435224681 107 Rebecca Stone Sales 7m 45s Answered
2026-10-15 12:14 0428776543 107 Rebecca Stone Support 13m 55s Answered
2026-10-15 12:01 0281482374 103 Emily Clarke Support 2m 0s Answered
2026-10-15 11:39 0483654321 103 Emily Clarke Sales 3m 0s Answered
2026-10-15 11:27 0381998077 104 Daniel Webb Accounts 1m 50s Answered
2026-10-15 11:08 0391153699 — — Sales 0s Missed
2026-10-15 11:01 0418458397 105 Jessica Farrow Sales 9s Answered
2026-10-15 10:38 0733986774 — — Sales 0s Missed
2026-10-15 10:33 0733170162 101 Sarah Mitchell Accounts 5m 12s Answered
2026-10-15 10:31 0393347200 103 Emily Clarke Accounts 24s Answered
2026-10-15 10:25 0281642831 105 Jessica Farrow Accounts 57s Answered
2026-10-15 10:23 0433229452 105 Jessica Farrow Accounts 3m 53s Answered
2026-10-15 10:16 0451691094 107 Rebecca Stone Support 2m 2s Answered
2026-10-15 09:46 0488862795 — — Support 0s Missed
2026-10-15 09:40 0423551266 — — Accounts 0s Missed
2026-10-15 09:16 0416580299 101 Sarah Mitchell Support 6m 45s Answered
2026-10-15 09:05 0882319557 104 Daniel Webb Accounts 7m 6s Answered
2026-10-15 08:51 0451836671 103 Emily Clarke Sales 2m 57s Answered
2026-10-14 17:12 0433922524 107 Rebecca Stone Accounts 17s Answered
2026-10-14 17:09 0413172485 101 Sarah Mitchell Sales 13s Answered
2026-10-14 16:57 0424214398 — — Accounts 0s Missed
2026-10-14 16:37 0392908154 101 Sarah Mitchell Accounts 2m 7s Answered
2026-10-14 16:26 0392767605 107 Rebecca Stone Accounts 1m 45s Answered
2026-10-14 16:01 0421481812 — — Support 0s Missed
2026-10-14 15:25 0884543911 — — Sales 0s Missed
2026-10-14 15:12 0421293654 104 Daniel Webb Support 30s Answered
2026-10-14 15:02 0461426265 102 James Thornton Accounts 59s Answered
2026-10-14 15:01 0422845366 — — Support 0s Missed
2026-10-14 14:52 0490075673 — — Support 0s Missed
2026-10-14 14:39 0433999859 103 Emily Clarke Support 58s Answered
2026-10-14 14:25 0438290146 108 Chris Palmer Accounts 41s Answered
2026-10-14 14:24 0733871514 105 Jessica Farrow Accounts 4m 39s Answered
2026-10-14 14:20 0414935592 107 Rebecca Stone Support 7m 5s Answered
2026-10-14 14:20 0884115404 108 Chris Palmer Accounts 6m 51s Answered
2026-10-14 13:40 0423551266 101 Sarah Mitchell Accounts 6m 48s Answered
2026-10-14 13:26 0488332289 — — Sales 0s Missed
2026-10-14 12:53 0393793916 — — Support 0s Missed
2026-10-14 12:51 0466944528 — — Accounts 0s Missed
2026-10-14 12:44 0455633095 101 Sarah Mitchell Support 3m 38s Answered
2026-10-14 12:37 0733249388 102 James Thornton Sales 1m 9s Answered
2026-10-14 12:26 0282565139 102 James Thornton Accounts 5m 16s Answered
2026-10-14 12:25 0412607309 101 Sarah Mitchell Accounts 6m 52s Answered
2026-10-14 11:45 0467123456 102 James Thornton Support 1m 30s Answered
2026-10-14 11:44 0421481812 106 Michael Nguyen Sales 5m 9s Answered
2026-10-14 10:57 0280894381 108 Chris Palmer Sales 40s Answered
2026-10-14 10:53 0381998077 102 James Thornton Accounts 46s Answered
2026-10-14 10:52 0391679264 101 Sarah Mitchell Support 1m 22s Answered
2026-10-14 10:51 0455858159 — — Accounts 0s Missed
2026-10-14 10:43 0433906840 103 Emily Clarke Support 5m 32s Answered
2026-10-14 10:34 0481620915 106 Michael Nguyen Sales 2m 56s Answered
2026-10-14 10:32 0451987654 104 Daniel Webb Sales 1m 51s Answered
2026-10-14 10:29 0483654321 104 Daniel Webb Sales 17m 45s Answered
2026-10-14 10:25 0412853412 104 Daniel Webb Sales 6m 28s Answered
2026-10-14 10:24 0412838435 108 Chris Palmer Sales 1m 22s Answered
2026-10-14 10:03 0392001567 107 Rebecca Stone Sales 14s Answered
2026-10-14 10:00 0280528655 105 Jessica Farrow Support 2m 21s Answered
2026-10-14 09:46 0461296940 — — Accounts 0s Missed
2026-10-14 09:45 0483654321 105 Jessica Farrow Sales 56s Answered
2026-10-14 09:41 0288001234 101 Sarah Mitchell Support 1m 15s Answered
2026-10-14 09:34 0733303908 — — Accounts 0s Missed
2026-10-14 09:31 0281573774 103 Emily Clarke Support 1m 53s Answered
2026-10-14 09:23 0424441925 106 Michael Nguyen Sales 1m 1s Answered
2026-10-14 09:01 0455858159 — — Sales 0s Missed
2026-10-13 16:49 0490075673 106 Michael Nguyen Accounts 5m 2s Answered
2026-10-13 15:42 0451987654 106 Michael Nguyen Support 5m 36s Answered
2026-10-13 15:33 0483654321 104 Daniel Webb Support 3m 15s Answered
2026-10-13 14:59 0457470204 107 Rebecca Stone Support 53s Answered
2026-10-13 14:43 0490075673 102 James Thornton Sales 1m 32s Answered
2026-10-13 14:31 0733547038 101 Sarah Mitchell Sales 8m 58s Answered
2026-10-13 14:15 0451809543 — — Sales 0s Missed
2026-10-13 14:11 0457156505 103 Emily Clarke Support 1m 17s Answered
2026-10-13 13:54 0884473651 107 Rebecca Stone Accounts 7m 38s Answered
2026-10-13 13:15 0451734804 — — Accounts 0s Missed
2026-10-13 12:35 0733290215 102 James Thornton Sales 2m 5s Answered
2026-10-13 11:47 0455191505 102 James Thornton Support 53s Answered
2026-10-13 11:43 0392001567 103 Emily Clarke Accounts 1m 11s Answered
2026-10-13 11:43 0451988979 108 Chris Palmer Accounts 15m 25s Answered
2026-10-13 11:18 0490075673 101 Sarah Mitchell Support 2m 5s Answered
2026-10-13 10:46 0282224567 107 Rebecca Stone Sales 8s Answered
2026-10-13 10:46 0418261130 103 Emily Clarke Accounts 12m 43s Answered
2026-10-13 10:05 0731576768 — — Support 0s Missed
2026-10-13 10:01 0415257314 108 Chris Palmer Sales 13m 27s Answered
2026-10-13 09:59 0731452644 — — Accounts 0s Missed
2026-10-13 09:21 0451493937 103 Emily Clarke Support 38s Answered
2026-10-12 17:28 0483654321 — — Accounts 0s Missed
2026-10-12 15:47 0393646938 102 James Thornton Support 19m 58s Answered
2026-10-12 14:57 0481206995 103 Emily Clarke Sales 2m 26s Answered
2026-10-12 14:22 0414935592 105 Jessica Farrow Accounts 6m 26s Answered
2026-10-12 14:13 0416703218 108 Chris Palmer Sales 3m 15s Answered
2026-10-12 13:59 0455858159 105 Jessica Farrow Accounts 1m 21s Answered
2026-10-12 13:49 0392001567 105 Jessica Farrow Support 4m 58s Answered
2026-10-12 13:44 0416140305 — — Sales 0s Missed
2026-10-12 13:36 0418412390 107 Rebecca Stone Support 21s Answered
2026-10-12 12:36 0731565203 — — Sales 0s Missed
2026-10-12 12:36 0422876882 105 Jessica Farrow Accounts 36s Answered
2026-10-12 11:54 0455858159 108 Chris Palmer Sales 2m 57s Answered
2026-10-12 11:42 0882118537 — — Accounts 0s Missed
2026-10-12 11:24 0282546866 101 Sarah Mitchell Sales 4m 20s Answered
2026-10-12 11:16 0439834312 108 Chris Palmer Support 31s Answered
2026-10-12 11:14 0281819118 101 Sarah Mitchell Accounts 6m 8s Answered
2026-10-12 11:05 0438870112 102 James Thornton Sales 16m 51s Answered
2026-10-12 11:03 0392001567 101 Sarah Mitchell Support 1m 39s Answered
2026-10-12 10:54 0466954005 106 Michael Nguyen Sales 6m 5s Answered
2026-10-12 10:48 0451987654 108 Chris Palmer Sales 3m 4s Answered
2026-10-12 10:46 0435340717 102 James Thornton Sales 2m 22s Answered
2026-10-12 10:37 0393800726 — — Sales 0s Missed
2026-10-12 10:33 0428776543 105 Jessica Farrow Sales 1m 59s Answered
2026-10-12 10:10 0731748915 — — Accounts 0s Missed
2026-10-12 10:02 0414935592 103 Emily Clarke Sales 1m 55s Answered
2026-10-12 10:02 0884756601 108 Chris Palmer Support 1m 49s Answered
2026-10-12 10:00 0392001567 — — Support 0s Missed
2026-10-12 09:52 0431317123 — — Accounts 0s Missed
2026-10-12 09:49 0282503478 102 James Thornton Support 2m 10s Answered
2026-10-12 09:44 0481247491 107 Rebecca Stone Support 7m 52s Answered
2026-10-12 09:41 0392222724 107 Rebecca Stone Support 6m 18s Answered
2026-10-12 09:28 0421481812 — — Support 0s Missed
2026-10-11 13:50 0488646918 102 James Thornton Accounts 11m 28s Answered
2026-10-11 13:24 0490075673 104 Daniel Webb Support 7m 47s Answered
2026-10-11 10:49 0731302852 101 Sarah Mitchell Support 6m 15s Answered
2026-10-11 09:58 0433503732 101 Sarah Mitchell Support 2m 43s Answered
2026-10-10 16:07 0282648340 106 Michael Nguyen Sales 15s Answered
2026-10-10 15:55 0392001567 108 Chris Palmer Sales 39s Answered
2026-10-10 14:49 0451987654 105 Jessica Farrow Sales 1m 28s Answered
2026-10-10 14:32 0439834312 107 Rebecca Stone Support 1m 58s Answered
2026-10-10 12:16 0455858159 102 James Thornton Support 1m 6s Answered
2026-10-10 11:50 0431528599 104 Daniel Webb Support 2m 37s Answered
2026-10-10 11:21 0418743691 108 Chris Palmer Support 37s Answered
2026-10-10 10:18 0733139003 102 James Thornton Accounts 3m 37s Answered
2026-10-10 10:00 0281357481 107 Rebecca Stone Support 2m 47s Answered
2026-10-10 08:12 0414935592 108 Chris Palmer Accounts 3m 59s Answered
2026-10-09 16:39 0421481812 — — Sales 0s Missed
2026-10-09 16:27 0428776543 106 Michael Nguyen Support 4m 15s Answered
2026-10-09 15:43 0423551266 106 Michael Nguyen Sales 1m 34s Answered
2026-10-09 15:21 0392001567 105 Jessica Farrow Accounts 1m 14s Answered
2026-10-09 15:20 0412998010 106 Michael Nguyen Accounts 40s Answered
2026-10-09 12:33 0455279937 107 Rebecca Stone Sales 8m 0s Answered
2026-10-09 12:11 0421481812 106 Michael Nguyen Support 1m 41s Answered
2026-10-09 11:23 0416720205 107 Rebecca Stone Support 12m 18s Answered
2026-10-09 10:34 0455840544 — — Accounts 0s Missed
2026-10-09 10:31 0439834312 102 James Thornton Sales 1m 42s Answered
2026-10-09 10:30 0431132829 103 Emily Clarke Accounts 1m 38s Answered
2026-10-09 10:23 0731336532 107 Rebecca Stone Sales 24s Answered
2026-10-09 10:16 0421481812 108 Chris Palmer Support 5m 36s Answered
2026-10-09 10:03 0733594720 — — Accounts 0s Missed
2026-10-09 09:27 0731777140 102 James Thornton Sales 52s Answered
2026-10-09 09:24 0451987654 106 Michael Nguyen Support 13s Answered
2026-10-09 09:21 0391198327 — — Accounts 0s Missed
2026-10-08 16:38 0731297326 — — Support 0s Missed
2026-10-08 16:33 0884540102 102 James Thornton Accounts 1m 35s Answered
2026-10-08 16:28 0423551266 — — Support 0s Missed
2026-10-08 16:16 0488959727 104 Daniel Webb Support 16m 52s Answered
2026-10-08 16:05 0435474375 101 Sarah Mitchell Sales 1m 5s Answered
2026-10-08 15:24 0490075673 104 Daniel Webb Accounts 1m 0s Answered
2026-10-08 15:10 0733469586 102 James Thornton Sales 3m 42s Answered
2026-10-08 14:35 0421481812 101 Sarah Mitchell Sales 6m 59s Answered
2026-10-08 14:19 0490075673 103 Emily Clarke Sales 16m 55s Answered
2026-10-08 14:04 0466665676 104 Daniel Webb Accounts 7m 39s Answered
2026-10-08 13:16 0280546735 105 Jessica Farrow Support 1m 11s Answered
2026-10-08 13:16 0467123456 103 Emily Clarke Support 2m 17s Answered
2026-10-08 12:09 0731756973 105 Jessica Farrow Sales 4m 48s Answered
2026-10-08 11:43 0457393298 105 Jessica Farrow Sales 7m 18s Answered
2026-10-08 11:22 0457369799 — — Support 0s Missed
2026-10-08 11:07 0438350088 106 Michael Nguyen Sales 7m 45s Answered
2026-10-08 10:59 0884414377 104 Daniel Webb Support 4m 6s Answered
2026-10-08 10:55 0415579091 105 Jessica Farrow Accounts 2m 40s Answered
2026-10-08 10:47 0381998077 104 Daniel Webb Accounts 11s Answered
2026-10-08 10:32 0451987654 108 Chris Palmer Accounts 1m 25s Answered
2026-10-08 10:31 0451987654 — — Sales 0s Missed
2026-10-08 10:30 0422759299 — — Sales 0s Missed
2026-10-08 10:27 0422236674 104 Daniel Webb Accounts 5m 4s Answered
2026-10-08 10:13 0414935592 — — Accounts 0s Missed
2026-10-08 10:11 0490075673 107 Rebecca Stone Sales 4m 30s Answered
2026-10-08 09:45 0421277130 — — Accounts 0s Missed
2026-10-08 09:27 0414935592 101 Sarah Mitchell Support 1m 39s Answered
2026-10-08 09:11 0466763622 — — Support 0s Missed
2026-10-08 09:07 0451410642 103 Emily Clarke Accounts 17m 54s Answered
2026-10-07 17:01 0381998077 101 Sarah Mitchell Sales 2m 44s Answered
2026-10-07 16:30 0421960787 101 Sarah Mitchell Accounts 9m 11s Answered
2026-10-07 15:41 0483654321 107 Rebecca Stone Support 13m 53s Answered
2026-10-07 15:40 0731856118 105 Jessica Farrow Support 1m 13s Answered
2026-10-07 15:20 0884354238 — — Accounts 0s Missed
2026-10-07 15:09 0433704194 — — Accounts 0s Missed
2026-10-07 14:48 0882287057 107 Rebecca Stone Accounts 2m 31s Answered
2026-10-07 14:47 0731299931 108 Chris Palmer Support 6m 26s Answered
2026-10-07 14:28 0435223906 105 Jessica Farrow Accounts 1m 39s Answered
2026-10-07 14:21 0733359399 105 Jessica Farrow Support 2m 50s Answered
2026-10-07 14:02 0392322727 108 Chris Palmer Support 1m 33s Answered
2026-10-07 13:35 0392001567 106 Michael Nguyen Support 6m 16s Answered
2026-10-07 13:17 0424583448 — — Sales 0s Missed
2026-10-07 13:15 0423551266 108 Chris Palmer Sales 1m 5s Answered
2026-10-07 12:40 0392001567 105 Jessica Farrow Sales 1m 55s Answered
2026-10-07 12:15 0393215398 103 Emily Clarke Accounts 55s Answered
2026-10-07 11:59 0428776543 105 Jessica Farrow Accounts 2m 6s Answered
2026-10-07 11:37 0451149627 103 Emily Clarke Support 1m 56s Answered
2026-10-07 11:11 0428776543 104 Daniel Webb Support 48s Answered
2026-10-07 11:04 0455858159 107 Rebecca Stone Support 31s Answered
2026-10-07 10:54 0884119447 101 Sarah Mitchell Support 2m 28s Answered
2026-10-07 10:27 0418907648 103 Emily Clarke Sales 7m 4s Answered
2026-10-07 10:27 0481553132 108 Chris Palmer Sales 2m 6s Answered
2026-10-07 10:18 0433494118 — — Sales 0s Missed
2026-10-07 10:13 0438905119 106 Michael Nguyen Sales 4m 0s Answered
2026-10-07 10:00 0455858159 101 Sarah Mitchell Support 16s Answered
2026-10-07 09:50 0282673236 103 Emily Clarke Accounts 5m 30s Answered
2026-10-07 09:45 0392001567 101 Sarah Mitchell Sales 7m 39s Answered
2026-10-06 17:49 0423551266 105 Jessica Farrow Sales 43s Answered
2026-10-06 16:31 0733991985 — — Accounts 0s Missed
2026-10-06 16:25 0731912968 101 Sarah Mitchell Support 8s Answered
2026-10-06 16:00 0424649860 — — Sales 0s Missed
2026-10-06 15:59 0421800023 101 Sarah Mitchell Sales 1m 34s Answered
2026-10-06 15:49 0433181615 104 Daniel Webb Support 2m 12s Answered
2026-10-06 15:47 0421481812 — — Sales 0s Missed
2026-10-06 15:36 0418689802 104 Daniel Webb Sales 7m 7s Answered
2026-10-06 15:28 0483654321 108 Chris Palmer Sales 5m 49s Answered
2026-10-06 15:04 0418672753 105 Jessica Farrow Sales 1m 2s Answered
2026-10-06 14:48 0421780532 107 Rebecca Stone Accounts 3m 25s Answered
2026-10-06 14:19 0451902386 107 Rebecca Stone Accounts 2m 3s Answered
2026-10-06 14:14 0424186759 — — Support 0s Missed
2026-10-06 13:58 0467123456 101 Sarah Mitchell Accounts 6m 54s Answered
2026-10-06 13:52 0392001567 103 Emily Clarke Support 3m 24s Answered
2026-10-06 13:46 0455268867 — — Support 0s Missed
2026-10-06 13:35 0392197142 106 Michael Nguyen Support 50s Answered
2026-10-06 13:07 0391501620 107 Rebecca Stone Sales 1m 39s Answered
2026-10-06 13:06 0421284523 102 James Thornton Support 2m 1s Answered
2026-10-06 13:04 0391733927 102 James Thornton Accounts 6m 36s Answered
2026-10-06 12:50 0438513431 106 Michael Nguyen Support 1m 16s Answered
2026-10-06 12:44 0416615970 106 Michael Nguyen Accounts 18s Answered
2026-10-06 12:41 0882233348 103 Emily Clarke Sales 4m 31s Answered
2026-10-06 12:22 0457538480 101 Sarah Mitchell Sales 46s Answered
2026-10-06 11:53 0431869848 108 Chris Palmer Accounts 39s Answered
2026-10-06 11:48 0457669460 103 Emily Clarke Sales 5m 37s Answered
2026-10-06 11:43 0882844467 101 Sarah Mitchell Support 1m 51s Answered
2026-10-06 11:28 0281320197 104 Daniel Webb Sales 32s Answered
2026-10-06 11:24 0281648345 106 Michael Nguyen Accounts 1m 42s Answered
2026-10-06 11:06 0392179996 101 Sarah Mitchell Accounts 7m 53s Answered
2026-10-06 10:59 0461264880 107 Rebecca Stone Sales 4m 31s Answered
2026-10-06 10:30 0415262443 106 Michael Nguyen Sales 1m 32s Answered
2026-10-06 10:23 0391279890 103 Emily Clarke Accounts 7m 17s Answered
2026-10-06 10:23 0438572375 104 Daniel Webb Sales 35s Answered
2026-10-06 10:19 0451987654 107 Rebecca Stone Support 7m 24s Answered
2026-10-06 10:16 0392281532 107 Rebecca Stone Support 4m 41s Answered
2026-10-06 10:01 0882313107 105 Jessica Farrow Sales 7m 24s Answered
2026-10-06 09:49 0282523752 105 Jessica Farrow Support 12m 26s Answered
2026-10-06 09:27 0391502466 102 James Thornton Accounts 3m 6s Answered
2026-10-06 09:18 0381998077 102 James Thornton Support 5m 21s Answered
2026-10-06 09:14 0280220354 103 Emily Clarke Support 3m 27s Answered
2026-10-06 09:08 0416363252 107 Rebecca Stone Support 5m 58s Answered
2026-10-06 08:31 0455858159 105 Jessica Farrow Accounts 2m 5s Answered
2026-10-05 17:53 0461508192 107 Rebecca Stone Support 2m 18s Answered
2026-10-05 17:09 0731312217 103 Emily Clarke Sales 9m 30s Answered
2026-10-05 16:28 0490075673 — — Sales 0s Missed
2026-10-05 16:28 0418394515 107 Rebecca Stone Accounts 1m 9s Answered
2026-10-05 15:57 0455858159 106 Michael Nguyen Support 1m 27s Answered
2026-10-05 15:36 0457278360 108 Chris Palmer Sales 6m 43s Answered
2026-10-05 15:36 0393456375 107 Rebecca Stone Sales 23s Answered
2026-10-05 15:29 0488482745 103 Emily Clarke Support 2m 56s Answered
2026-10-05 15:20 0428776543 107 Rebecca Stone Support 2m 45s Answered
2026-10-05 14:44 0461811373 106 Michael Nguyen Support 1m 30s Answered
2026-10-05 14:22 0391705114 106 Michael Nguyen Support 6m 45s Answered
2026-10-05 14:21 0418526132 105 Jessica Farrow Sales 4m 13s Answered
2026-10-05 14:10 0381998077 106 Michael Nguyen Sales 2m 48s Answered
2026-10-05 13:58 0884341326 105 Jessica Farrow Sales 19m 16s Answered
2026-10-05 13:46 0423551266 101 Sarah Mitchell Accounts 7m 33s Answered
2026-10-05 13:45 0412442356 104 Daniel Webb Accounts 1m 28s Answered
2026-10-05 13:18 0884840504 107 Rebecca Stone Sales 2m 24s Answered
2026-10-05 12:48 0439834312 104 Daniel Webb Support 8s Answered
2026-10-05 12:48 0414935592 — — Sales 0s Missed
2026-10-05 12:39 0423551266 — — Accounts 0s Missed
2026-10-05 11:58 0455858159 102 James Thornton Accounts 2m 56s Answered
2026-10-05 11:54 0423551266 107 Rebecca Stone Support 19m 0s Answered
2026-10-05 11:25 0413381308 108 Chris Palmer Support 1m 0s Answered
2026-10-05 11:13 0413286421 107 Rebecca Stone Support 2m 11s Answered
2026-10-05 11:13 0421481812 103 Emily Clarke Accounts 55s Answered
2026-10-05 11:12 0424962563 108 Chris Palmer Sales 4m 7s Answered
2026-10-05 11:11 0466161583 108 Chris Palmer Accounts 1m 27s Answered
2026-10-05 10:51 0451290536 — — Sales 0s Missed
2026-10-05 10:50 0281612100 108 Chris Palmer Accounts 2m 49s Answered
2026-10-05 10:43 0391926448 — — Accounts 0s Missed

Unreturned Missed Calls

NumberMissed CountFirst MissedLast Missed
049007567382026-10-02 15:212026-10-23 09:10
042148181262026-10-06 15:472026-10-22 10:57
042355126652026-10-05 10:112026-10-21 09:56
045585815942026-10-14 09:012026-10-24 15:48
039200156732026-10-12 10:002026-10-24 09:35
045198765432026-10-08 10:312026-10-22 15:57
041238810032026-10-05 09:512026-10-19 14:37
043983431232026-10-01 14:322026-10-15 14:16
042877654322026-10-15 16:572026-10-20 10:05
041493559222026-10-05 12:482026-10-08 10:13
088411271412026-10-24 12:162026-10-24 12:16
073180070012026-10-23 16:532026-10-23 16:53
028800123412026-10-23 15:002026-10-23 15:00
028213662012026-10-23 11:512026-10-23 11:51
043861922012026-10-23 10:222026-10-23 10:22
041830944912026-10-22 15:532026-10-22 15:53
039242034412026-10-22 15:342026-10-22 15:34
073329573012026-10-22 15:222026-10-22 15:22
046673210312026-10-22 14:552026-10-22 14:55
088270365912026-10-22 12:432026-10-22 12:43
046150431812026-10-22 12:092026-10-22 12:09
045145760812026-10-22 10:242026-10-22 10:24
088436672512026-10-21 14:002026-10-21 14:00
045543993112026-10-21 11:042026-10-21 11:04
039372067312026-10-21 10:542026-10-21 10:54
042225424812026-10-21 09:422026-10-21 09:42
046712345612026-10-20 17:502026-10-20 17:50
042180859312026-10-20 16:132026-10-20 16:13
088269137812026-10-20 10:242026-10-20 10:24
028030033712026-10-20 09:552026-10-20 09:55
088272241112026-10-20 09:452026-10-20 09:45
028121057612026-10-20 09:422026-10-20 09:42
045787336912026-10-20 08:112026-10-20 08:11
088239541112026-10-19 16:042026-10-19 16:04
048116456612026-10-19 11:012026-10-19 11:01
073325063712026-10-19 10:022026-10-19 10:02
039338689212026-10-19 09:572026-10-19 09:57
039347606912026-10-19 08:332026-10-19 08:33
046621191912026-10-17 13:462026-10-17 13:46
088494321912026-10-16 16:282026-10-16 16:28
045142501712026-10-16 15:372026-10-16 15:37
046685495112026-10-16 14:322026-10-16 14:32
043147981012026-10-16 14:082026-10-16 14:08
045577079812026-10-16 11:222026-10-16 11:22
042456338012026-10-16 10:402026-10-16 10:40
088458995512026-10-15 14:152026-10-15 14:15
045171029912026-10-15 14:092026-10-15 14:09
039115369912026-10-15 11:082026-10-15 11:08
073398677412026-10-15 10:382026-10-15 10:38
048886279512026-10-15 09:462026-10-15 09:46
042421439812026-10-14 16:572026-10-14 16:57
088454391112026-10-14 15:252026-10-14 15:25
042284536612026-10-14 15:012026-10-14 15:01
048833228912026-10-14 13:262026-10-14 13:26
039379391612026-10-14 12:532026-10-14 12:53
046694452812026-10-14 12:512026-10-14 12:51
046129694012026-10-14 09:462026-10-14 09:46
073330390812026-10-14 09:342026-10-14 09:34
045180954312026-10-13 14:152026-10-13 14:15
045173480412026-10-13 13:152026-10-13 13:15
073157676812026-10-13 10:052026-10-13 10:05
073145264412026-10-13 09:592026-10-13 09:59
048365432112026-10-12 17:282026-10-12 17:28
041614030512026-10-12 13:442026-10-12 13:44
073156520312026-10-12 12:362026-10-12 12:36
088211853712026-10-12 11:422026-10-12 11:42
039380072612026-10-12 10:372026-10-12 10:37
073174891512026-10-12 10:102026-10-12 10:10
043131712312026-10-12 09:522026-10-12 09:52
045584054412026-10-09 10:342026-10-09 10:34
073359472012026-10-09 10:032026-10-09 10:03
039119832712026-10-09 09:212026-10-09 09:21
073129732612026-10-08 16:382026-10-08 16:38
045736979912026-10-08 11:222026-10-08 11:22
042275929912026-10-08 10:302026-10-08 10:30
042127713012026-10-08 09:452026-10-08 09:45
046676362212026-10-08 09:112026-10-08 09:11
088435423812026-10-07 15:202026-10-07 15:20
043370419412026-10-07 15:092026-10-07 15:09
042458344812026-10-07 13:172026-10-07 13:17
043349411812026-10-07 10:182026-10-07 10:18
073399198512026-10-06 16:312026-10-06 16:31
042464986012026-10-06 16:002026-10-06 16:00
042418675912026-10-06 14:142026-10-06 14:14
045526886712026-10-06 13:462026-10-06 13:46
045129053612026-10-05 10:512026-10-05 10:51
039192644812026-10-05 10:432026-10-05 10:43
038199807712026-10-05 09:132026-10-05 09:13
039176842112026-10-05 08:372026-10-05 08:37
046128322812026-10-04 10:552026-10-04 10:55
028255332912026-10-04 09:362026-10-04 09:36
041814580712026-10-03 14:292026-10-03 14:29
048849740612026-10-03 12:342026-10-03 12:34
041688715812026-10-02 12:512026-10-02 12:51
039340988812026-10-02 11:382026-10-02 11:38
048868136812026-10-02 10:432026-10-02 10:43
088222420612026-10-02 09:552026-10-02 09:55
041861116012026-10-02 09:412026-10-02 09:41
045513949412026-10-01 09:502026-10-01 09:50
028136807512026-10-01 08:492026-10-01 08:49

Abandoned Calls

22.5%
Abandon Rate
129
Abandoned
574
Total Inbound
23s
Avg Ring Before Abandon
Daily Abandoned vs Answered

Inbound vs Outbound by Hour

Call Volume by Day of Week

DayAnsweredMissedOutboundTotal
Sun164424
Mon802644150
Tue821928129
Wed832227132
Thu842928141
Fri722322117
Sat2861347

Extension Leaderboard

#ExtNameTalk TimeTotalInboundOutboundInternal
1 107 Rebecca Stone 6h 31m 84661814
2 105 Jessica Farrow 5h 2m 8361224
3 101 Sarah Mitchell 5h 2m 76641213
4 102 James Thornton 5h 2m 7354197
5 103 Emily Clarke 4h 58m 6651159
6 108 Chris Palmer 4h 25m 7956236
7 104 Daniel Webb 4h 22m 6745227
8 106 Michael Nguyen 3h 33m 6448161

Answer Rate by Extension

ExtNameTotal IBAnsweredMissedAnswer RateAvg Answer Time
101Sarah Mitchell 6464 0 100.0% 23s
102James Thornton 5454 0 100.0% 20s
103Emily Clarke 5151 0 100.0% 19s
104Daniel Webb 4545 0 100.0% 27s
105Jessica Farrow 6161 0 100.0% 23s
106Michael Nguyen 4848 0 100.0% 21s
107Rebecca Stone 6666 0 100.0% 17s
108Chris Palmer 5656 0 100.0% 25s

Transfer Rate by Extension

ExtNameAnsweredTransfersTransfer Rate
105Jessica Farrow 616 9.8%
108Chris Palmer 565 8.9%
104Daniel Webb 454 8.9%
106Michael Nguyen 484 8.3%
103Emily Clarke 514 7.8%
101Sarah Mitchell 645 7.8%
102James Thornton 543 5.6%
107Rebecca Stone 663 4.5%

Short Calls < 10s

ExtNameShort CallsAvg Duration
107Rebecca Stone29s
105Jessica Farrow28s
104Daniel Webb26s
103Emily Clarke25s
102James Thornton25s
101Sarah Mitchell28s
108Chris Palmer13s
106Michael Nguyen19s

Long Calls > 30 min

DateTimeTypeExtNameNumberDuration
No long calls.

Average Duration by Extension

ExtNameTotalIB AnsweredAvg IB DurOB AnsweredAvg OB Dur
107Rebecca Stone86665m 8s182m 56s
105Jessica Farrow86613m 59s222m 44s
108Chris Palmer81563m 34s232m 51s
101Sarah Mitchell81644m 22s121m 58s
102James Thornton74544m 35s192m 51s
104Daniel Webb71454m 26s222m 53s
106Michael Nguyen66483m 41s162m 20s
103Emily Clarke66514m 34s154m 26s

Top Dialled Numbers

NumberCallsAvg DurationTotal Duration
0288551234111m 31s16m 44s
039466789092m 34s23m 2s
073355667783m 36s28m 46s
039900112281m 25s11m 22s
130000123472m 41s18m 49s
0412345678735s4m 5s
028566778864m 37s27m 39s
045566778845m 6s20m 23s
073344556634m 26s13m 19s
088422334421m 7s2m 14s

Internal Calls

61
Internal Calls
1h 9m
Total Duration
1m 8s
Avg Duration
Internal Calls by Hour
ExtNameIC CallsTotal DurationAvg Duration
107Rebecca Stone1419m 23s1m 23s
101Sarah Mitchell1313m 56s1m 4s
103Emily Clarke97m 6s47s
104Daniel Webb75m 49s50s
102James Thornton710m 4s1m 26s
108Chris Palmer66m 6s1m 1s
105Jessica Farrow46m 16s1m 34s
106Michael Nguyen138s38s

Peak Concurrent Calls

4
Peak Concurrent
2026-10-05 11:13
Peak Time
Max Concurrent Calls by Hour

Trunk Utilisation

TrunkTotalInboundOutboundUnansweredTotal DurationAvg Duration
Trunk 00112910623296h 23m2m 59s
Trunk 00512710027207h 0m3m 19s
Trunk 0031269234296h 6m2m 55s
Trunk 0041208931226h 29m3m 15s
Trunk 0061199722227h 0m3m 32s
Trunk 0021199029265h 58m3m 1s

Inbound Calls by DID

DID / LineTotalAnsweredMissedAvg Duration
Sales203155484m 28s
Support195158374m 11s
Accounts176132444m 16s

Daily Call Trend