Zero3

Zero3 Demo Call Reporter

📺 Wallboard ⚙️ Admin | Zero3 Communications
Today Yesterday This Week Last Week 30 Days This Month This Year All Time
14
Total Calls
12
Inbound
2
Outbound
9
Answered
3
Missed
0
Internal
6m 0s
Avg Inbound Dur
33s
Avg Outbound Dur
3
Peak Concurrent
25.0%
Abandoned
3
Need Callback
Date Time Caller Number Answered By Name DID Duration Status
2026-10-24 15:48 0455858159 — — Sales 0s Missed
2026-10-24 15:41 0428776543 108 Chris Palmer Support 6m 10s Answered
2026-10-24 14:48 0424690382 107 Rebecca Stone Support 19s Answered
2026-10-24 14:24 0488769434 101 Sarah Mitchell Sales 12m 38s Answered
2026-10-24 12:16 0884112714 — — Accounts 0s Missed
2026-10-24 11:45 0884776442 108 Chris Palmer Accounts 19s Answered
2026-10-24 11:31 0393441549 108 Chris Palmer Accounts 1m 44s Answered
2026-10-24 11:26 0423551266 106 Michael Nguyen Support 9m 7s Answered
2026-10-24 11:21 0413231829 104 Daniel Webb Sales 13m 23s Answered
2026-10-24 10:36 0439834312 102 James Thornton Accounts 7m 1s Answered
2026-10-24 10:14 0421481812 102 James Thornton Sales 3m 19s Answered
2026-10-24 09:35 0392001567 — — Sales 0s Missed

Unreturned Missed Calls

NumberMissed CountFirst MissedLast Missed
045585815912026-10-24 15:482026-10-24 15:48
088411271412026-10-24 12:162026-10-24 12:16
039200156712026-10-24 09:352026-10-24 09:35

Abandoned Calls

25.0%
Abandon Rate
3
Abandoned
12
Total Inbound
32s
Avg Ring Before Abandon
Daily Abandoned vs Answered

Inbound vs Outbound by Hour

Call Volume by Day of Week

DayAnsweredMissedOutboundTotal
Sun0000
Mon0000
Tue0000
Wed0000
Thu0000
Fri0000
Sat93214

Extension Leaderboard

#ExtNameTalk TimeTotalInboundOutboundInternal
1 104 Daniel Webb 13m 23s 1100
2 101 Sarah Mitchell 12m 38s 1100
3 102 James Thornton 10m 30s 3210
4 106 Michael Nguyen 9m 7s 1100
5 108 Chris Palmer 8m 13s 3300
6 107 Rebecca Stone 1m 14s 2110

Answer Rate by Extension

ExtNameTotal IBAnsweredMissedAnswer RateAvg Answer Time
101Sarah Mitchell 11 0 100.0% 19s
102James Thornton 22 0 100.0% 13s
104Daniel Webb 11 0 100.0% 3s
106Michael Nguyen 11 0 100.0% 12s
107Rebecca Stone 11 0 100.0% 13s
108Chris Palmer 33 0 100.0% 17s

Transfer Rate by Extension

ExtNameAnsweredTransfersTransfer Rate
108Chris Palmer 31 33.3%
107Rebecca Stone 10 0.0%
106Michael Nguyen 10 0.0%
104Daniel Webb 10 0.0%
102James Thornton 20 0.0%
101Sarah Mitchell 10 0.0%

Short Calls < 10s

ExtNameShort CallsAvg Duration
No short calls.

Long Calls > 30 min

DateTimeTypeExtNameNumberDuration
No long calls.

Average Duration by Extension

ExtNameTotalIB AnsweredAvg IB DurOB AnsweredAvg OB Dur
108Chris Palmer332m 44s0—
102James Thornton325m 10s110s
107Rebecca Stone2119s155s
106Michael Nguyen119m 7s0—
104Daniel Webb1113m 23s0—
101Sarah Mitchell1112m 38s0—

Top Dialled Numbers

NumberCallsAvg DurationTotal Duration
0733445566155s55s
0392217169110s10s

Internal Calls

0
Internal Calls
—
Total Duration
—
Avg Duration
Internal Calls by Hour
ExtNameIC CallsTotal DurationAvg Duration
No internal calls.

Peak Concurrent Calls

3
Peak Concurrent
2026-10-24 11:31
Peak Time
Max Concurrent Calls by Hour

Trunk Utilisation

TrunkTotalInboundOutboundUnansweredTotal DurationAvg Duration
Trunk 005651128m 28s4m 45s
Trunk 00243129m 17s2m 19s
Trunk 006220013m 42s6m 51s
Trunk 00311003m 19s3m 19s
Trunk 001110019s19s

Inbound Calls by DID

DID / LineTotalAnsweredMissedAvg Duration
Sales5329m 47s
Accounts4313m 1s
Support3305m 12s

Daily Call Trend