🎬 DEMO MODE  —  This is simulated data for demonstration purposes only.  |  Contact Zero3 Communications to get started:  1300 01 03 03  |  service@zero3.net.au
Zero3

Zero3 Demo Call Reporter

📺 Wallboard ⚙️ Admin | Zero3 Communications
Today Yesterday Last Week 30 Days This Month This Year All Time
217
Total Calls
149
Inbound
122
Answered
27
Missed
52
Outbound
16
Internal
18.1%
Abandoned
2
Peak Concurrent
3m 58s
Avg Inbound Dur
2m 26s
Avg Outbound Dur
26
Need Callback

Call Log

Date Time Caller Number Answered By Name DID Duration Status
2026-06-21 15:38 0451987654 105 Jessica Farrow Support 2m 42s Answered
2026-06-21 15:33 0457787268 — — Accounts 0s Missed
2026-06-21 14:29 0414935592 105 Jessica Farrow Accounts 2m 14s Answered
2026-06-21 14:25 0281359705 105 Jessica Farrow Accounts 2m 14s Answered
2026-06-20 16:38 0282739255 102 James Thornton Support 1m 8s Answered
2026-06-20 15:41 0280625882 108 Chris Palmer Accounts 2m 57s Answered
2026-06-20 15:35 0392001567 — — Support 0s Missed
2026-06-20 11:48 0731953510 — — Sales 0s Missed
2026-06-19 17:47 0424170049 103 Emily Clarke Accounts 5s Answered
2026-06-19 15:47 0483654321 107 Rebecca Stone Sales 5m 43s Answered
2026-06-19 15:21 0466452815 104 Daniel Webb Accounts 5m 10s Answered
2026-06-19 15:08 0490075673 106 Michael Nguyen Support 52s Answered
2026-06-19 11:23 0392458093 101 Sarah Mitchell Sales 1m 57s Answered
2026-06-19 11:02 0415433189 105 Jessica Farrow Support 1m 28s Answered
2026-06-19 10:55 0381998077 — — Accounts 0s Missed
2026-06-19 10:44 0439834312 107 Rebecca Stone Support 1m 4s Answered
2026-06-19 10:31 0431676525 106 Michael Nguyen Sales 7m 21s Answered
2026-06-19 10:22 0391656108 108 Chris Palmer Accounts 5m 18s Answered
2026-06-19 10:19 0418424748 102 James Thornton Sales 2m 46s Answered
2026-06-19 10:17 0415125495 108 Chris Palmer Sales 1m 48s Answered
2026-06-19 09:34 0381998077 104 Daniel Webb Accounts 17m 13s Answered
2026-06-19 09:29 0431560858 — — Support 0s Missed
2026-06-19 09:14 0882902735 106 Michael Nguyen Support 1m 12s Answered
2026-06-19 08:55 0733556128 107 Rebecca Stone Accounts 3m 49s Answered
2026-06-19 08:54 0435243335 107 Rebecca Stone Sales 3m 41s Answered
2026-06-18 16:56 0884157607 — — Accounts 0s Missed
2026-06-18 16:19 0423551266 104 Daniel Webb Sales 2m 46s Answered
2026-06-18 15:27 0393101513 106 Michael Nguyen Sales 1m 21s Answered
2026-06-18 15:05 0435261758 — — Sales 0s Missed
2026-06-18 15:00 0457830177 107 Rebecca Stone Accounts 1m 1s Answered
2026-06-18 13:33 0413152892 107 Rebecca Stone Accounts 2m 45s Answered
2026-06-18 12:55 0455858159 — — Sales 0s Missed
2026-06-18 11:37 0488229501 106 Michael Nguyen Support 1m 55s Answered
2026-06-18 11:32 0412222767 102 James Thornton Sales 19s Answered
2026-06-18 11:16 0421348253 101 Sarah Mitchell Sales 2m 30s Answered
2026-06-18 10:56 0466144635 — — Support 0s Missed
2026-06-18 10:46 0455284185 101 Sarah Mitchell Accounts 4m 31s Answered
2026-06-18 10:40 0412128703 104 Daniel Webb Support 6m 54s Answered
2026-06-18 10:20 0882167493 108 Chris Palmer Accounts 2m 15s Answered
2026-06-18 10:05 0415599364 104 Daniel Webb Accounts 6m 43s Answered
2026-06-18 09:31 0467123456 108 Chris Palmer Accounts 1m 14s Answered
2026-06-18 09:28 0455858159 — — Support 0s Missed
2026-06-18 09:09 0280273947 — — Accounts 0s Missed
2026-06-17 17:14 0457458705 108 Chris Palmer Support 12s Answered
2026-06-17 16:52 0421481812 107 Rebecca Stone Accounts 3m 14s Answered
2026-06-17 16:39 0467123456 106 Michael Nguyen Sales 4m 12s Answered
2026-06-17 16:12 0467123456 102 James Thornton Sales 2m 21s Answered
2026-06-17 15:52 0483654321 — — Support 0s Missed
2026-06-17 15:37 0488449868 108 Chris Palmer Sales 3m 30s Answered
2026-06-17 15:36 0424685371 108 Chris Palmer Sales 30s Answered
2026-06-17 15:06 0431295391 107 Rebecca Stone Sales 1m 3s Answered
2026-06-17 15:02 0461644390 — — Sales 0s Missed
2026-06-17 15:01 0438815943 — — Sales 0s Missed
2026-06-17 14:49 0282487440 108 Chris Palmer Support 3m 13s Answered
2026-06-17 14:34 0282786959 101 Sarah Mitchell Sales 1m 43s Answered
2026-06-17 14:26 0490075673 108 Chris Palmer Support 6m 47s Answered
2026-06-17 14:19 0438228085 — — Sales 0s Missed
2026-06-17 14:14 0281131903 107 Rebecca Stone Sales 25s Answered
2026-06-17 13:31 0416866206 105 Jessica Farrow Support 6m 22s Answered
2026-06-17 12:22 0282655807 102 James Thornton Support 1m 53s Answered
2026-06-17 12:11 0421481812 104 Daniel Webb Accounts 5s Answered
2026-06-17 11:42 0416312279 106 Michael Nguyen Support 6m 45s Answered
2026-06-17 11:28 0280843245 108 Chris Palmer Support 57s Answered
2026-06-17 11:23 0455858159 102 James Thornton Accounts 7m 36s Answered
2026-06-17 11:23 0428776543 107 Rebecca Stone Support 35s Answered
2026-06-17 11:09 0455858159 101 Sarah Mitchell Support 1m 33s Answered
2026-06-17 11:08 0481632291 107 Rebecca Stone Accounts 9m 22s Answered
2026-06-17 10:53 0488132916 103 Emily Clarke Accounts 2m 36s Answered
2026-06-17 10:53 0455290108 102 James Thornton Sales 2m 43s Answered
2026-06-17 10:35 0418412347 103 Emily Clarke Accounts 13m 26s Answered
2026-06-17 10:30 0415894711 — — Accounts 0s Missed
2026-06-17 10:25 0455858159 102 James Thornton Sales 1m 55s Answered
2026-06-17 10:19 0282860585 107 Rebecca Stone Sales 1m 26s Answered
2026-06-17 10:10 0421186261 104 Daniel Webb Support 6m 40s Answered
2026-06-17 10:07 0882884071 107 Rebecca Stone Accounts 2m 26s Answered
2026-06-17 09:47 0282720360 102 James Thornton Support 7m 43s Answered
2026-06-17 09:42 0483654321 106 Michael Nguyen Accounts 7m 33s Answered
2026-06-17 09:25 0282518809 102 James Thornton Sales 1m 32s Answered
2026-06-17 09:15 0414935592 — — Sales 0s Missed
2026-06-17 09:12 0391673256 101 Sarah Mitchell Accounts 6m 54s Answered
2026-06-17 09:01 0281807743 — — Accounts 0s Missed
2026-06-16 17:28 0381998077 103 Emily Clarke Sales 7m 52s Answered
2026-06-16 16:41 0280136690 104 Daniel Webb Sales 4m 53s Answered
2026-06-16 15:54 0428776543 101 Sarah Mitchell Support 2m 30s Answered
2026-06-16 15:38 0421488348 105 Jessica Farrow Support 2m 23s Answered
2026-06-16 15:33 0423551266 107 Rebecca Stone Accounts 2m 6s Answered
2026-06-16 15:16 0451987654 — — Accounts 0s Missed
2026-06-16 15:12 0412849043 — — Support 0s Missed
2026-06-16 15:10 0451987654 108 Chris Palmer Support 2m 41s Answered
2026-06-16 14:59 0282844269 104 Daniel Webb Sales 4m 28s Answered
2026-06-16 14:58 0422382370 107 Rebecca Stone Accounts 1m 35s Answered
2026-06-16 14:55 0416818774 — — Sales 0s Missed
2026-06-16 14:34 0431570996 108 Chris Palmer Accounts 1m 44s Answered
2026-06-16 12:20 0421503978 104 Daniel Webb Sales 2m 54s Answered
2026-06-16 12:20 0413583929 — — Support 0s Missed
2026-06-16 11:45 0423551266 101 Sarah Mitchell Accounts 12m 15s Answered
2026-06-16 11:39 0416787290 107 Rebecca Stone Sales 6m 16s Answered
2026-06-16 11:27 0288001234 106 Michael Nguyen Support 17m 6s Answered
2026-06-16 11:23 0282851163 104 Daniel Webb Accounts 14m 43s Answered
2026-06-16 10:58 0393479386 103 Emily Clarke Accounts 2m 0s Answered
2026-06-16 10:45 0392229126 106 Michael Nguyen Sales 20s Answered
2026-06-16 10:42 0455858159 103 Emily Clarke Accounts 1m 30s Answered
2026-06-16 10:32 0461312803 102 James Thornton Sales 59s Answered
2026-06-16 10:30 0421366225 106 Michael Nguyen Accounts 1m 18s Answered
2026-06-16 10:22 0439834312 104 Daniel Webb Support 2m 13s Answered
2026-06-16 10:19 0882859738 — — Sales 0s Missed
2026-06-16 10:14 0424165578 105 Jessica Farrow Accounts 31s Answered
2026-06-16 10:08 0288001234 102 James Thornton Sales 14m 57s Answered
2026-06-16 09:58 0733773949 102 James Thornton Accounts 1m 46s Answered
2026-06-16 09:53 0422395653 107 Rebecca Stone Accounts 50s Answered
2026-06-16 09:49 0455877603 — — Accounts 0s Missed
2026-06-16 09:31 0423551266 104 Daniel Webb Accounts 7m 26s Answered
2026-06-16 09:28 0490075673 101 Sarah Mitchell Sales 18s Answered
2026-06-16 09:27 0428776543 102 James Thornton Support 9s Answered
2026-06-16 09:24 0288001234 106 Michael Nguyen Support 6s Answered
2026-06-16 09:12 0423551266 103 Emily Clarke Sales 7m 11s Answered
2026-06-16 09:06 0428776543 103 Emily Clarke Accounts 1m 18s Answered
2026-06-16 09:03 0455356193 105 Jessica Farrow Sales 19m 25s Answered
2026-06-16 08:31 0733388416 107 Rebecca Stone Sales 3m 7s Answered
2026-06-15 17:03 0392883106 105 Jessica Farrow Support 1m 49s Answered
2026-06-15 16:56 0392001567 105 Jessica Farrow Support 6m 42s Answered
2026-06-15 16:48 0884337557 107 Rebecca Stone Accounts 6m 52s Answered
2026-06-15 16:21 0884808259 107 Rebecca Stone Sales 7m 11s Answered
2026-06-15 16:09 0884803126 107 Rebecca Stone Support 2m 29s Answered
2026-06-15 15:53 0882227355 102 James Thornton Accounts 2m 37s Answered
2026-06-15 15:39 0431322286 103 Emily Clarke Support 7m 32s Answered
2026-06-15 15:37 0433381053 — — Support 0s Missed
2026-06-15 15:34 0288001234 108 Chris Palmer Support 3m 7s Answered
2026-06-15 14:59 0461410688 101 Sarah Mitchell Support 2m 56s Answered
2026-06-15 14:54 0393339324 107 Rebecca Stone Sales 7m 6s Answered
2026-06-15 14:03 0467123456 107 Rebecca Stone Accounts 2m 16s Answered
2026-06-15 13:56 0416825474 106 Michael Nguyen Accounts 2m 6s Answered
2026-06-15 13:00 0733211789 107 Rebecca Stone Accounts 6m 16s Answered
2026-06-15 12:45 0439834312 107 Rebecca Stone Sales 7m 17s Answered
2026-06-15 12:38 0439834312 105 Jessica Farrow Sales 2m 12s Answered
2026-06-15 12:31 0483654321 105 Jessica Farrow Sales 1m 11s Answered
2026-06-15 12:25 0381998077 108 Chris Palmer Accounts 16s Answered
2026-06-15 12:25 0421310422 105 Jessica Farrow Support 1m 6s Answered
2026-06-15 12:05 0423551266 106 Michael Nguyen Sales 5m 5s Answered
2026-06-15 12:02 0481945876 — — Sales 0s Missed
2026-06-15 11:38 0455858159 102 James Thornton Accounts 3m 37s Answered
2026-06-15 11:18 0418986582 105 Jessica Farrow Sales 1m 37s Answered
2026-06-15 10:38 0412603695 — — Accounts 0s Missed
2026-06-15 10:28 0466348861 106 Michael Nguyen Support 2m 38s Answered
2026-06-15 10:28 0882245482 106 Michael Nguyen Sales 2m 5s Answered
2026-06-15 10:14 0381998077 107 Rebecca Stone Support 6m 4s Answered
2026-06-15 09:45 0391232565 105 Jessica Farrow Accounts 19m 34s Answered
2026-06-15 09:23 0431772641 108 Chris Palmer Accounts 1m 42s Answered
2026-06-15 09:16 0467123456 105 Jessica Farrow Sales 10s Answered
Date Time Ext Name Dialled Duration Status
2026-06-21 14:00 105 Jessica Farrow 0418970760 1m 2s Connected
2026-06-21 13:33 102 James Thornton 0884223344 0s No Answer
2026-06-21 12:16 102 James Thornton 0488210338 1m 33s Connected
2026-06-21 10:36 106 Michael Nguyen 0733130695 31s Connected
2026-06-20 15:02 106 Michael Nguyen 0280572165 1m 9s Connected
2026-06-20 13:40 105 Jessica Farrow 0394667890 20s Connected
2026-06-20 10:33 104 Daniel Webb 0392745910 7m 51s Connected
2026-06-20 10:22 108 Chris Palmer 0731669349 3m 7s Connected
2026-06-20 10:12 103 Emily Clarke 0457713502 1m 56s Connected
2026-06-20 08:07 103 Emily Clarke 0884636208 18s Connected
2026-06-19 17:43 102 James Thornton 0418458750 3m 58s Connected
2026-06-19 15:51 108 Chris Palmer 0393490686 0s No Answer
2026-06-19 15:21 106 Michael Nguyen 0731718557 0s No Answer
2026-06-19 15:04 102 James Thornton 0412345678 3m 8s Connected
2026-06-19 14:04 106 Michael Nguyen 0733556677 54s Connected
2026-06-19 12:58 105 Jessica Farrow 0394667890 4m 1s Connected
2026-06-19 12:38 108 Chris Palmer 0457517938 3m 26s Connected
2026-06-19 12:30 107 Rebecca Stone 0280538404 20s Connected
2026-06-18 16:27 104 Daniel Webb 0392335437 4m 58s Connected
2026-06-18 16:11 107 Rebecca Stone 0733924707 1m 37s Connected
2026-06-18 16:06 103 Emily Clarke 0455667788 0s No Answer
2026-06-18 14:43 101 Sarah Mitchell 0438710471 1m 47s Connected
2026-06-18 12:01 106 Michael Nguyen 0455667788 3m 47s Connected
2026-06-18 11:39 107 Rebecca Stone 0882951439 35s Connected
2026-06-18 10:15 104 Daniel Webb 0884121238 2m 29s Connected
2026-06-17 16:07 105 Jessica Farrow 0733445566 0s No Answer
2026-06-17 15:09 106 Michael Nguyen 0438261253 1m 2s Connected
2026-06-17 12:38 101 Sarah Mitchell 0418807238 2m 5s Connected
2026-06-17 11:24 101 Sarah Mitchell 0413798229 0s No Answer
2026-06-17 11:00 103 Emily Clarke 0884807193 5m 4s Connected
2026-06-17 09:26 104 Daniel Webb 0455553172 1m 37s Connected
2026-06-16 16:13 106 Michael Nguyen 0733445566 5m 32s Connected
2026-06-16 15:18 102 James Thornton 0413169292 0s No Answer
2026-06-16 15:11 101 Sarah Mitchell 0455667788 1m 56s Connected
2026-06-16 14:25 102 James Thornton 0733445566 45s Connected
2026-06-16 14:24 108 Chris Palmer 0733556677 1m 11s Connected
2026-06-16 13:54 106 Michael Nguyen 0391255404 44s Connected
2026-06-16 11:48 105 Jessica Farrow 0288551234 4m 10s Connected
2026-06-16 11:14 108 Chris Palmer 0455659061 1m 18s Connected
2026-06-16 11:07 105 Jessica Farrow 0394667890 37s Connected
2026-06-16 09:43 108 Chris Palmer 0281803560 45s Connected
2026-06-16 09:39 107 Rebecca Stone 1300001234 50s Connected
2026-06-16 08:41 108 Chris Palmer 0433236359 50s Connected
2026-06-15 16:45 105 Jessica Farrow 0280427519 41s Connected
2026-06-15 15:07 101 Sarah Mitchell 0412345678 4m 30s Connected
2026-06-15 14:08 106 Michael Nguyen 0412606251 0s No Answer
2026-06-15 13:21 104 Daniel Webb 0433112031 3m 25s Connected
2026-06-15 12:41 102 James Thornton 0394667890 3m 43s Connected
2026-06-15 12:34 103 Emily Clarke 0431593504 13m 11s Connected
2026-06-15 12:08 102 James Thornton 0433623391 0s No Answer
2026-06-15 09:55 104 Daniel Webb 0282970880 12s Connected
2026-06-15 08:32 105 Jessica Farrow 0391931839 1m 26s Connected
Date Time Type From / To Ext Name Duration Status
2026-06-21 16:06 IC — 103 Emily Clarke 32s OK
2026-06-21 15:38 IB 0451987654 105 Jessica Farrow 2m 42s OK
2026-06-21 15:33 IB 0457787268 — — 0s Missed
2026-06-21 14:29 IB 0414935592 105 Jessica Farrow 2m 14s OK
2026-06-21 14:25 IB 0281359705 105 Jessica Farrow 2m 14s OK
2026-06-21 14:00 OB 0418970760 105 Jessica Farrow 1m 2s OK
2026-06-21 13:33 OB 0884223344 102 James Thornton 0s Missed
2026-06-21 12:16 OB 0488210338 102 James Thornton 1m 33s OK
2026-06-21 10:53 IC — 101 Sarah Mitchell 44s OK
2026-06-21 10:36 OB 0733130695 106 Michael Nguyen 31s OK
2026-06-20 16:38 IB 0282739255 102 James Thornton 1m 8s OK
2026-06-20 15:41 IB 0280625882 108 Chris Palmer 2m 57s OK
2026-06-20 15:35 IB 0392001567 — — 0s Missed
2026-06-20 15:02 OB 0280572165 106 Michael Nguyen 1m 9s OK
2026-06-20 13:40 OB 0394667890 105 Jessica Farrow 20s OK
2026-06-20 11:48 IB 0731953510 — — 0s Missed
2026-06-20 10:33 OB 0392745910 104 Daniel Webb 7m 51s OK
2026-06-20 10:22 OB 0731669349 108 Chris Palmer 3m 7s OK
2026-06-20 10:12 OB 0457713502 103 Emily Clarke 1m 56s OK
2026-06-20 08:07 OB 0884636208 103 Emily Clarke 18s OK
2026-06-19 17:47 IB 0424170049 103 Emily Clarke 5s OK
2026-06-19 17:43 OB 0418458750 102 James Thornton 3m 58s OK
2026-06-19 15:51 OB 0393490686 108 Chris Palmer 0s Missed
2026-06-19 15:47 IB 0483654321 107 Rebecca Stone 5m 43s OK
2026-06-19 15:21 OB 0731718557 106 Michael Nguyen 0s Missed
2026-06-19 15:21 IB 0466452815 104 Daniel Webb 5m 10s OK
2026-06-19 15:08 IB 0490075673 106 Michael Nguyen 52s OK
2026-06-19 15:04 OB 0412345678 102 James Thornton 3m 8s OK
2026-06-19 14:04 OB 0733556677 106 Michael Nguyen 54s OK
2026-06-19 12:58 OB 0394667890 105 Jessica Farrow 4m 1s OK
2026-06-19 12:38 OB 0457517938 108 Chris Palmer 3m 26s OK
2026-06-19 12:30 OB 0280538404 107 Rebecca Stone 20s OK
2026-06-19 11:27 IC — 105 Jessica Farrow 18s OK
2026-06-19 11:23 IB 0392458093 101 Sarah Mitchell 1m 57s OK
2026-06-19 11:02 TF 0415433189 105 Jessica Farrow 1m 28s OK
2026-06-19 10:55 IB 0381998077 — — 0s Missed
2026-06-19 10:44 IB 0439834312 107 Rebecca Stone 1m 4s OK
2026-06-19 10:31 IB 0431676525 106 Michael Nguyen 7m 21s OK
2026-06-19 10:22 IB 0391656108 108 Chris Palmer 5m 18s OK
2026-06-19 10:19 TF 0418424748 102 James Thornton 2m 46s OK
2026-06-19 10:18 IC — 106 Michael Nguyen 47s OK
2026-06-19 10:17 IB 0415125495 108 Chris Palmer 1m 48s OK
2026-06-19 09:34 TF 0381998077 104 Daniel Webb 17m 13s OK
2026-06-19 09:29 IB 0431560858 — — 0s Missed
2026-06-19 09:14 IB 0882902735 106 Michael Nguyen 1m 12s OK
2026-06-19 08:55 IB 0733556128 107 Rebecca Stone 3m 49s OK
2026-06-19 08:54 IB 0435243335 107 Rebecca Stone 3m 41s OK
2026-06-18 16:56 IB 0884157607 — — 0s Missed
2026-06-18 16:46 IC — 103 Emily Clarke 1m 58s OK
2026-06-18 16:27 OB 0392335437 104 Daniel Webb 4m 58s OK
2026-06-18 16:19 TF 0423551266 104 Daniel Webb 2m 46s OK
2026-06-18 16:11 OB 0733924707 107 Rebecca Stone 1m 37s OK
2026-06-18 16:06 OB 0455667788 103 Emily Clarke 0s Missed
2026-06-18 15:44 IC — 106 Michael Nguyen 36s OK
2026-06-18 15:27 IB 0393101513 106 Michael Nguyen 1m 21s OK
2026-06-18 15:05 IB 0435261758 — — 0s Missed
2026-06-18 15:00 IB 0457830177 107 Rebecca Stone 1m 1s OK
2026-06-18 14:43 OB 0438710471 101 Sarah Mitchell 1m 47s OK
2026-06-18 13:33 IB 0413152892 107 Rebecca Stone 2m 45s OK
2026-06-18 12:55 IB 0455858159 — — 0s Missed
2026-06-18 12:01 OB 0455667788 106 Michael Nguyen 3m 47s OK
2026-06-18 11:39 OB 0882951439 107 Rebecca Stone 35s OK
2026-06-18 11:37 IB 0488229501 106 Michael Nguyen 1m 55s OK
2026-06-18 11:32 IB 0412222767 102 James Thornton 19s OK
2026-06-18 11:16 IB 0421348253 101 Sarah Mitchell 2m 30s OK
2026-06-18 10:56 IB 0466144635 — — 0s Missed
2026-06-18 10:46 IB 0455284185 101 Sarah Mitchell 4m 31s OK
2026-06-18 10:40 IB 0412128703 104 Daniel Webb 6m 54s OK
2026-06-18 10:20 IB 0882167493 108 Chris Palmer 2m 15s OK
2026-06-18 10:15 OB 0884121238 104 Daniel Webb 2m 29s OK
2026-06-18 10:05 IB 0415599364 104 Daniel Webb 6m 43s OK
2026-06-18 09:31 IB 0467123456 108 Chris Palmer 1m 14s OK
2026-06-18 09:28 IB 0455858159 — — 0s Missed
2026-06-18 09:09 IB 0280273947 — — 0s Missed
2026-06-17 17:14 IB 0457458705 108 Chris Palmer 12s OK
2026-06-17 16:52 IB 0421481812 107 Rebecca Stone 3m 14s OK
2026-06-17 16:39 IB 0467123456 106 Michael Nguyen 4m 12s OK
2026-06-17 16:12 IB 0467123456 102 James Thornton 2m 21s OK
2026-06-17 16:07 OB 0733445566 105 Jessica Farrow 0s Missed
2026-06-17 15:52 IB 0483654321 — — 0s Missed
2026-06-17 15:37 IB 0488449868 108 Chris Palmer 3m 30s OK
2026-06-17 15:36 IB 0424685371 108 Chris Palmer 30s OK
2026-06-17 15:18 IC — 102 James Thornton 13s OK
2026-06-17 15:09 OB 0438261253 106 Michael Nguyen 1m 2s OK
2026-06-17 15:06 IB 0431295391 107 Rebecca Stone 1m 3s OK
2026-06-17 15:02 IB 0461644390 — — 0s Missed
2026-06-17 15:01 IB 0438815943 — — 0s Missed
2026-06-17 14:49 IB 0282487440 108 Chris Palmer 3m 13s OK
2026-06-17 14:34 IB 0282786959 101 Sarah Mitchell 1m 43s OK
2026-06-17 14:30 IC — 105 Jessica Farrow 23s OK
2026-06-17 14:26 IB 0490075673 108 Chris Palmer 6m 47s OK
2026-06-17 14:19 IB 0438228085 — — 0s Missed
2026-06-17 14:14 IB 0281131903 107 Rebecca Stone 25s OK
2026-06-17 13:31 IB 0416866206 105 Jessica Farrow 6m 22s OK
2026-06-17 12:38 OB 0418807238 101 Sarah Mitchell 2m 5s OK
2026-06-17 12:22 IB 0282655807 102 James Thornton 1m 53s OK
2026-06-17 12:11 IB 0421481812 104 Daniel Webb 5s OK
2026-06-17 11:42 IB 0416312279 106 Michael Nguyen 6m 45s OK
2026-06-17 11:28 IB 0280843245 108 Chris Palmer 57s OK
2026-06-17 11:24 OB 0413798229 101 Sarah Mitchell 0s Missed
2026-06-17 11:23 IB 0455858159 102 James Thornton 7m 36s OK
2026-06-17 11:23 IB 0428776543 107 Rebecca Stone 35s OK
2026-06-17 11:09 IB 0455858159 101 Sarah Mitchell 1m 33s OK
2026-06-17 11:08 IB 0481632291 107 Rebecca Stone 9m 22s OK
2026-06-17 11:00 OB 0884807193 103 Emily Clarke 5m 4s OK
2026-06-17 10:53 IB 0488132916 103 Emily Clarke 2m 36s OK
2026-06-17 10:53 IB 0455290108 102 James Thornton 2m 43s OK
2026-06-17 10:43 IC — 105 Jessica Farrow 44s OK
2026-06-17 10:35 IB 0418412347 103 Emily Clarke 13m 26s OK
2026-06-17 10:30 IB 0415894711 — — 0s Missed
2026-06-17 10:25 IB 0455858159 102 James Thornton 1m 55s OK
2026-06-17 10:19 IB 0282860585 107 Rebecca Stone 1m 26s OK
2026-06-17 10:10 IB 0421186261 104 Daniel Webb 6m 40s OK
2026-06-17 10:07 TF 0882884071 107 Rebecca Stone 2m 26s OK
2026-06-17 09:47 TF 0282720360 102 James Thornton 7m 43s OK
2026-06-17 09:42 IB 0483654321 106 Michael Nguyen 7m 33s OK
2026-06-17 09:26 OB 0455553172 104 Daniel Webb 1m 37s OK
2026-06-17 09:25 IB 0282518809 102 James Thornton 1m 32s OK
2026-06-17 09:15 IB 0414935592 — — 0s Missed
2026-06-17 09:12 IB 0391673256 101 Sarah Mitchell 6m 54s OK
2026-06-17 09:01 IB 0281807743 — — 0s Missed
2026-06-16 17:28 IB 0381998077 103 Emily Clarke 7m 52s OK
2026-06-16 16:45 IC — 101 Sarah Mitchell 1m 31s OK
2026-06-16 16:41 IB 0280136690 104 Daniel Webb 4m 53s OK
2026-06-16 16:13 OB 0733445566 106 Michael Nguyen 5m 32s OK
2026-06-16 15:54 IB 0428776543 101 Sarah Mitchell 2m 30s OK
2026-06-16 15:38 IB 0421488348 105 Jessica Farrow 2m 23s OK
2026-06-16 15:33 IB 0423551266 107 Rebecca Stone 2m 6s OK
2026-06-16 15:18 OB 0413169292 102 James Thornton 0s Missed
2026-06-16 15:16 IB 0451987654 — — 0s Missed
2026-06-16 15:13 IC — 102 James Thornton 14s OK
2026-06-16 15:12 IB 0412849043 — — 0s Missed
2026-06-16 15:11 OB 0455667788 101 Sarah Mitchell 1m 56s OK
2026-06-16 15:10 IB 0451987654 108 Chris Palmer 2m 41s OK
2026-06-16 14:59 IB 0282844269 104 Daniel Webb 4m 28s OK
2026-06-16 14:58 IB 0422382370 107 Rebecca Stone 1m 35s OK
2026-06-16 14:55 IB 0416818774 — — 0s Missed
2026-06-16 14:34 IB 0431570996 108 Chris Palmer 1m 44s OK
2026-06-16 14:28 IC — 107 Rebecca Stone 1m 44s OK
2026-06-16 14:25 OB 0733445566 102 James Thornton 45s OK
2026-06-16 14:24 OB 0733556677 108 Chris Palmer 1m 11s OK
2026-06-16 13:54 OB 0391255404 106 Michael Nguyen 44s OK
2026-06-16 12:20 IB 0421503978 104 Daniel Webb 2m 54s OK
2026-06-16 12:20 IB 0413583929 — — 0s Missed
2026-06-16 11:48 OB 0288551234 105 Jessica Farrow 4m 10s OK
2026-06-16 11:45 TF 0423551266 101 Sarah Mitchell 12m 15s OK
2026-06-16 11:39 IB 0416787290 107 Rebecca Stone 6m 16s OK
2026-06-16 11:27 IB 0288001234 106 Michael Nguyen 17m 6s OK
2026-06-16 11:23 IB 0282851163 104 Daniel Webb 14m 43s OK
2026-06-16 11:14 OB 0455659061 108 Chris Palmer 1m 18s OK
2026-06-16 11:07 OB 0394667890 105 Jessica Farrow 37s OK
2026-06-16 10:58 IB 0393479386 103 Emily Clarke 2m 0s OK
2026-06-16 10:45 IB 0392229126 106 Michael Nguyen 20s OK
2026-06-16 10:42 IB 0455858159 103 Emily Clarke 1m 30s OK
2026-06-16 10:32 IB 0461312803 102 James Thornton 59s OK
2026-06-16 10:30 IB 0421366225 106 Michael Nguyen 1m 18s OK
2026-06-16 10:22 IB 0439834312 104 Daniel Webb 2m 13s OK
2026-06-16 10:19 IB 0882859738 — — 0s Missed
2026-06-16 10:14 IB 0424165578 105 Jessica Farrow 31s OK
2026-06-16 10:08 IB 0288001234 102 James Thornton 14m 57s OK
2026-06-16 09:58 IB 0733773949 102 James Thornton 1m 46s OK
2026-06-16 09:53 IB 0422395653 107 Rebecca Stone 50s OK
2026-06-16 09:49 IB 0455877603 — — 0s Missed
2026-06-16 09:43 OB 0281803560 108 Chris Palmer 45s OK
2026-06-16 09:39 OB 1300001234 107 Rebecca Stone 50s OK
2026-06-16 09:31 IB 0423551266 104 Daniel Webb 7m 26s OK
2026-06-16 09:28 IB 0490075673 101 Sarah Mitchell 18s OK
2026-06-16 09:27 IB 0428776543 102 James Thornton 9s OK
2026-06-16 09:24 IB 0288001234 106 Michael Nguyen 6s OK
2026-06-16 09:12 IB 0423551266 103 Emily Clarke 7m 11s OK
2026-06-16 09:06 TF 0428776543 103 Emily Clarke 1m 18s OK
2026-06-16 09:03 IB 0455356193 105 Jessica Farrow 19m 25s OK
2026-06-16 08:41 OB 0433236359 108 Chris Palmer 50s OK
2026-06-16 08:31 IB 0733388416 107 Rebecca Stone 3m 7s OK
2026-06-15 17:03 IB 0392883106 105 Jessica Farrow 1m 49s OK
2026-06-15 16:56 IB 0392001567 105 Jessica Farrow 6m 42s OK
2026-06-15 16:48 IB 0884337557 107 Rebecca Stone 6m 52s OK
2026-06-15 16:45 OB 0280427519 105 Jessica Farrow 41s OK
2026-06-15 16:21 IB 0884808259 107 Rebecca Stone 7m 11s OK
2026-06-15 16:09 IB 0884803126 107 Rebecca Stone 2m 29s OK
2026-06-15 15:53 IB 0882227355 102 James Thornton 2m 37s OK
2026-06-15 15:39 IB 0431322286 103 Emily Clarke 7m 32s OK
2026-06-15 15:37 IB 0433381053 — — 0s Missed
2026-06-15 15:34 TF 0288001234 108 Chris Palmer 3m 7s OK
2026-06-15 15:07 OB 0412345678 101 Sarah Mitchell 4m 30s OK
2026-06-15 14:59 IB 0461410688 101 Sarah Mitchell 2m 56s OK
2026-06-15 14:54 IB 0393339324 107 Rebecca Stone 7m 6s OK
2026-06-15 14:31 IC — 107 Rebecca Stone 1m 0s OK
2026-06-15 14:08 OB 0412606251 106 Michael Nguyen 0s Missed
2026-06-15 14:06 IC — 103 Emily Clarke 1m 21s OK
2026-06-15 14:03 IB 0467123456 107 Rebecca Stone 2m 16s OK
2026-06-15 13:56 IB 0416825474 106 Michael Nguyen 2m 6s OK
2026-06-15 13:21 OB 0433112031 104 Daniel Webb 3m 25s OK
2026-06-15 13:00 TF 0733211789 107 Rebecca Stone 6m 16s OK
2026-06-15 12:45 IB 0439834312 107 Rebecca Stone 7m 17s OK
2026-06-15 12:41 OB 0394667890 102 James Thornton 3m 43s OK
2026-06-15 12:38 IB 0439834312 105 Jessica Farrow 2m 12s OK
2026-06-15 12:34 OB 0431593504 103 Emily Clarke 13m 11s OK
2026-06-15 12:31 IB 0483654321 105 Jessica Farrow 1m 11s OK
2026-06-15 12:25 TF 0381998077 108 Chris Palmer 16s OK
2026-06-15 12:25 IB 0421310422 105 Jessica Farrow 1m 6s OK
2026-06-15 12:08 OB 0433623391 102 James Thornton 0s Missed
2026-06-15 12:05 IB 0423551266 106 Michael Nguyen 5m 5s OK
2026-06-15 12:02 IB 0481945876 — — 0s Missed
2026-06-15 11:38 IB 0455858159 102 James Thornton 3m 37s OK
2026-06-15 11:29 IC — 103 Emily Clarke 9s OK
2026-06-15 11:18 IB 0418986582 105 Jessica Farrow 1m 37s OK
2026-06-15 10:54 IC — 107 Rebecca Stone 30s OK
2026-06-15 10:38 IB 0412603695 — — 0s Missed
2026-06-15 10:28 IB 0466348861 106 Michael Nguyen 2m 38s OK
2026-06-15 10:28 IB 0882245482 106 Michael Nguyen 2m 5s OK
2026-06-15 10:14 IB 0381998077 107 Rebecca Stone 6m 4s OK
2026-06-15 09:55 OB 0282970880 104 Daniel Webb 12s OK
2026-06-15 09:45 IB 0391232565 105 Jessica Farrow 19m 34s OK
2026-06-15 09:23 IB 0431772641 108 Chris Palmer 1m 42s OK
2026-06-15 09:16 IB 0467123456 105 Jessica Farrow 10s OK
2026-06-15 08:32 OB 0391931839 105 Jessica Farrow 1m 26s OK

Unreturned Missed Calls

NumberMissed CountFirst MissedLast Missed
045585815922026-06-18 09:282026-06-18 12:55
045778726812026-06-21 15:332026-06-21 15:33
039200156712026-06-20 15:352026-06-20 15:35
073195351012026-06-20 11:482026-06-20 11:48
038199807712026-06-19 10:552026-06-19 10:55
043156085812026-06-19 09:292026-06-19 09:29
088415760712026-06-18 16:562026-06-18 16:56
043526175812026-06-18 15:052026-06-18 15:05
046614463512026-06-18 10:562026-06-18 10:56
028027394712026-06-18 09:092026-06-18 09:09
048365432112026-06-17 15:522026-06-17 15:52
046164439012026-06-17 15:022026-06-17 15:02
043881594312026-06-17 15:012026-06-17 15:01
043822808512026-06-17 14:192026-06-17 14:19
041589471112026-06-17 10:302026-06-17 10:30
041493559212026-06-17 09:152026-06-17 09:15
028180774312026-06-17 09:012026-06-17 09:01
045198765412026-06-16 15:162026-06-16 15:16
041284904312026-06-16 15:122026-06-16 15:12
041681877412026-06-16 14:552026-06-16 14:55
041358392912026-06-16 12:202026-06-16 12:20
088285973812026-06-16 10:192026-06-16 10:19
045587760312026-06-16 09:492026-06-16 09:49
043338105312026-06-15 15:372026-06-15 15:37
048194587612026-06-15 12:022026-06-15 12:02
041260369512026-06-15 10:382026-06-15 10:38

Abandoned Calls

18.1%
Abandon Rate
27
Abandoned
149
Total Inbound
22s
Avg Ring Before Abandon
Daily Abandoned vs Answered

Inbound vs Outbound by Hour

Call Volume by Day of Week

DayAnsweredMissedOutboundTotal
Sun3148
Mon273939
Tue3261250
Wed317644
Thu126725
Fri152825
Sat22610

Extension Leaderboard

#ExtNameTalk TimeTotalInboundOutboundInternal
1 104 Daniel Webb 1h 42m 191360
2 107 Rebecca Stone 1h 39m 302643
3 105 Jessica Farrow 1h 23m 231673
4 106 Michael Nguyen 1h 15m 231672
5 102 James Thornton 1h 7m 211652
6 103 Emily Clarke 1h 3m 13944
7 108 Chris Palmer 48m 48s 221660
8 101 Sarah Mitchell 47m 25s 141042

Answer Rate by Extension

ExtNameTotal IBAnsweredMissedAnswer RateAvg Answer Time
101Sarah Mitchell 1010 0 100.0% 18s
102James Thornton 1616 0 100.0% 16s
103Emily Clarke 99 0 100.0% 22s
104Daniel Webb 1313 0 100.0% 24s
105Jessica Farrow 1616 0 100.0% 25s
106Michael Nguyen 1616 0 100.0% 17s
107Rebecca Stone 2626 0 100.0% 22s
108Chris Palmer 1616 0 100.0% 22s

Transfer Rate by Extension

ExtNameAnsweredTransfersTransfer Rate
104Daniel Webb 132 15.4%
108Chris Palmer 162 12.5%
102James Thornton 162 12.5%
103Emily Clarke 91 11.1%
101Sarah Mitchell 101 10.0%
107Rebecca Stone 262 7.7%
105Jessica Farrow 161 6.3%
106Michael Nguyen 160 0.0%

Short Calls < 10s

ExtNameShort CallsAvg Duration
106Michael Nguyen16s
104Daniel Webb15s
103Emily Clarke15s
102James Thornton19s

Long Calls > 30 min

DateTimeTypeExtNameNumberDuration
No long calls.

Average Duration by Extension

ExtNameTotalIB AnsweredAvg IB DurOB AnsweredAvg OB Dur
107Rebecca Stone30263m 42s451s
106Michael Nguyen25163m 52s71m 57s
105Jessica Farrow24164m 29s71m 45s
102James Thornton24163m 23s52m 37s
108Chris Palmer23162m 23s61m 46s
104Daniel Webb19136m 19s63m 25s
101Sarah Mitchell15103m 43s42m 35s
103Emily Clarke1494m 50s45m 7s

Top Dialled Numbers

NumberCallsAvg DurationTotal Duration
039466789042m 10s8m 41s
073344556632m 6s6m 17s
045566778831m 54s5m 43s
073355667721m 3s2m 5s
041234567823m 49s7m 38s
1300001234150s50s
088480719315m 4s5m 4s
0884636208118s18s
088422334410s0s
088412123812m 29s2m 29s

Internal Calls

16
Internal Calls
12m 44s
Total Duration
48s
Avg Duration
Internal Calls by Hour
ExtNameIC CallsTotal DurationAvg Duration
103Emily Clarke44m 0s1m 0s
107Rebecca Stone33m 14s1m 5s
105Jessica Farrow31m 25s28s
106Michael Nguyen21m 23s42s
102James Thornton227s14s
101Sarah Mitchell22m 15s1m 8s

Peak Concurrent Calls

2
Peak Concurrent
2026-06-15 09:55
Peak Time
Max Concurrent Calls by Hour

Trunk Utilisation

TrunkTotalInboundOutboundUnansweredTotal DurationAvg Duration
Trunk 00141281371h 56m2m 50s
Trunk 0033729891h 11m1m 56s
Trunk 0063225761h 34m2m 58s
Trunk 0023225751h 47m3m 21s
Trunk 00430201051h 27m2m 56s
Trunk 0052922741h 50m3m 49s

Inbound Calls by DID

DID / LineTotalAnsweredMissedAvg Duration
Accounts544594m 33s
Sales5242103m 46s
Support433583m 28s

Daily Call Trend