🎬 DEMO MODE  —  This is simulated data for demonstration purposes only.  |  Contact Zero3 Communications to get started:  1300 01 03 03  |  service@zero3.net.au
Zero3

Zero3 Demo Call Reporter

📺 Wallboard ⚙️ Admin | Zero3 Communications
Today Yesterday Last Week 30 Days This Month This Year All Time
237
Total Calls
149
Inbound
122
Answered
27
Missed
56
Outbound
32
Internal
18.1%
Abandoned
4
Peak Concurrent
3m 15s
Avg Inbound Dur
2m 18s
Avg Outbound Dur
27
Need Callback

Call Log

Date Time Caller Number Answered By Name DID Duration Status
2026-06-26 19:16 0733562767 107 Rebecca Stone Support 37s Answered
2026-06-26 18:51 0733115399 105 Jessica Farrow Support 54s Answered
2026-06-26 18:45 0488198242 108 Chris Palmer Support 2m 50s Answered
2026-06-26 18:42 0455588933 101 Sarah Mitchell Support 3m 16s Answered
2026-06-26 18:25 0415469957 104 Daniel Webb Support 1m 57s Answered
2026-06-26 18:10 0392157125 — — Accounts 0s Missed
2026-06-26 17:59 0882528871 107 Rebecca Stone Accounts 28s Answered
2026-06-26 17:57 0415743020 104 Daniel Webb Accounts 5m 28s Answered
2026-06-26 17:57 0455987192 103 Emily Clarke Accounts 3m 50s Answered
2026-06-26 17:57 0882404894 108 Chris Palmer Sales 1m 28s Answered
2026-06-26 17:53 0421369258 104 Daniel Webb Sales 1m 32s Answered
2026-06-26 17:30 0882294563 106 Michael Nguyen Sales 3m 26s Answered
2026-06-26 17:18 0455593861 — — Support 0s Missed
2026-06-26 17:05 0733989076 101 Sarah Mitchell Accounts 1m 34s Answered
2026-06-26 17:02 0412566500 104 Daniel Webb Accounts 3m 12s Answered
2026-06-26 16:55 0488942392 108 Chris Palmer Sales 1m 26s Answered
2026-06-26 16:53 0882626523 104 Daniel Webb Support 49s Answered
2026-06-26 16:50 0488241713 101 Sarah Mitchell Support 1m 10s Answered
2026-06-26 16:45 0733477415 107 Rebecca Stone Accounts 3m 19s Answered
2026-06-26 16:45 0421955158 — — Support 0s Missed
2026-06-26 16:24 0438135624 105 Jessica Farrow Accounts 2m 1s Answered
2026-06-26 16:18 0392224397 106 Michael Nguyen Support 6m 47s Answered
2026-06-26 16:16 0422917870 101 Sarah Mitchell Support 4m 15s Answered
2026-06-26 15:52 0392001567 106 Michael Nguyen Accounts 8m 40s Answered
2026-06-26 15:51 0421870535 101 Sarah Mitchell Sales 15s Answered
2026-06-26 15:47 0423551266 102 James Thornton Support 7m 10s Answered
2026-06-26 15:45 0455858159 105 Jessica Farrow Sales 6m 28s Answered
2026-06-26 15:40 0451108801 106 Michael Nguyen Accounts 2m 54s Answered
2026-06-26 15:40 0733743445 103 Emily Clarke Support 8m 36s Answered
2026-06-26 15:25 0884124423 101 Sarah Mitchell Accounts 1m 40s Answered
2026-06-26 15:25 0421481812 108 Chris Palmer Support 55s Answered
2026-06-26 15:20 0422246893 108 Chris Palmer Sales 5m 3s Answered
2026-06-26 15:14 0455203014 106 Michael Nguyen Sales 34s Answered
2026-06-26 15:14 0488758243 — — Accounts 0s Missed
2026-06-26 15:02 0481558766 105 Jessica Farrow Support 1m 43s Answered
2026-06-26 14:55 0415880750 106 Michael Nguyen Sales 16s Answered
2026-06-26 14:55 0415504238 108 Chris Palmer Accounts 2m 19s Answered
2026-06-26 14:47 0481903692 — — Accounts 0s Missed
2026-06-26 14:41 0481641420 107 Rebecca Stone Sales 2m 38s Answered
2026-06-26 14:40 0422772912 108 Chris Palmer Accounts 1m 55s Answered
2026-06-26 14:26 0488933331 — — Sales 0s Missed
2026-06-26 14:25 0280435043 108 Chris Palmer Sales 1m 6s Answered
2026-06-26 14:11 0433250047 103 Emily Clarke Accounts 20s Answered
2026-06-26 14:07 0488826562 103 Emily Clarke Accounts 52s Answered
2026-06-26 14:07 0392531892 108 Chris Palmer Support 3m 29s Answered
2026-06-26 14:04 0451987654 103 Emily Clarke Support 12m 6s Answered
2026-06-26 14:01 0281485112 103 Emily Clarke Support 1m 59s Answered
2026-06-26 14:00 0431512804 105 Jessica Farrow Support 9m 47s Answered
2026-06-26 13:50 0422196805 103 Emily Clarke Support 27s Answered
2026-06-26 13:48 0433363830 — — Support 0s Missed
2026-06-26 13:39 0731406347 102 James Thornton Accounts 2m 28s Answered
2026-06-26 13:35 0422544881 103 Emily Clarke Support 4m 45s Answered
2026-06-26 13:13 0413877287 104 Daniel Webb Accounts 2m 12s Answered
2026-06-26 13:10 0731918135 107 Rebecca Stone Accounts 1m 0s Answered
2026-06-26 12:58 0884128619 107 Rebecca Stone Accounts 2m 45s Answered
2026-06-26 12:53 0884775707 108 Chris Palmer Support 9m 18s Answered
2026-06-26 12:53 0415946394 105 Jessica Farrow Sales 1m 7s Answered
2026-06-26 12:52 0882273346 107 Rebecca Stone Accounts 8m 11s Answered
2026-06-26 12:50 0451303553 108 Chris Palmer Sales 2m 57s Answered
2026-06-26 12:48 0884744956 103 Emily Clarke Accounts 2m 51s Answered
2026-06-26 12:46 0731698370 108 Chris Palmer Accounts 1m 23s Answered
2026-06-26 12:42 0488330176 101 Sarah Mitchell Support 2m 52s Answered
2026-06-26 12:30 0422921805 105 Jessica Farrow Accounts 5m 2s Answered
2026-06-26 12:22 0423551266 103 Emily Clarke Sales 2m 53s Answered
2026-06-26 12:20 0281739495 104 Daniel Webb Accounts 2m 38s Answered
2026-06-26 12:17 0280304814 106 Michael Nguyen Support 20s Answered
2026-06-26 12:17 0281908252 105 Jessica Farrow Sales 33s Answered
2026-06-26 12:11 0481180720 101 Sarah Mitchell Support 29s Answered
2026-06-26 12:11 0281921275 104 Daniel Webb Support 2m 5s Answered
2026-06-26 12:02 0431372085 — — Sales 0s Missed
2026-06-26 12:00 0488437867 105 Jessica Farrow Accounts 31s Answered
2026-06-26 11:56 0392001567 — — Sales 0s Missed
2026-06-26 11:41 0455734761 102 James Thornton Accounts 2m 4s Answered
2026-06-26 11:41 0433713815 — — Support 0s Missed
2026-06-26 11:38 0457393326 104 Daniel Webb Sales 6m 42s Answered
2026-06-26 11:29 0416445943 106 Michael Nguyen Support 1m 54s Answered
2026-06-26 11:27 0433698726 106 Michael Nguyen Sales 6m 56s Answered
2026-06-26 11:26 0731583276 102 James Thornton Support 3m 38s Answered
2026-06-26 11:26 0731614058 — — Sales 0s Missed
2026-06-26 11:22 0421480478 108 Chris Palmer Support 2m 55s Answered
2026-06-26 11:19 0418998946 104 Daniel Webb Sales 3m 18s Answered
2026-06-26 11:16 0488342534 102 James Thornton Accounts 2m 51s Answered
2026-06-26 11:14 0451727822 105 Jessica Farrow Support 2m 20s Answered
2026-06-26 11:08 0431484144 — — Accounts 0s Missed
2026-06-26 11:05 0884364972 104 Daniel Webb Support 36s Answered
2026-06-26 11:03 0418652174 103 Emily Clarke Accounts 1m 17s Answered
2026-06-26 10:51 0421908920 108 Chris Palmer Accounts 3m 13s Answered
2026-06-26 10:46 0882110030 — — Support 0s Missed
2026-06-26 10:45 0455730681 105 Jessica Farrow Sales 1m 28s Answered
2026-06-26 10:42 0433683259 — — Support 0s Missed
2026-06-26 10:40 0281172891 105 Jessica Farrow Accounts 58s Answered
2026-06-26 10:36 0392589838 105 Jessica Farrow Support 6m 0s Answered
2026-06-26 10:35 0413653851 103 Emily Clarke Support 3m 30s Answered
2026-06-26 10:29 0413787135 106 Michael Nguyen Accounts 3m 13s Answered
2026-06-26 10:27 0488315534 — — Accounts 0s Missed
2026-06-26 10:27 0428776543 106 Michael Nguyen Accounts 19m 53s Answered
2026-06-26 10:26 0733358664 104 Daniel Webb Accounts 7m 36s Answered
2026-06-26 10:16 0391278034 103 Emily Clarke Accounts 1m 10s Answered
2026-06-26 10:14 0392623667 106 Michael Nguyen Accounts 1m 41s Answered
2026-06-26 10:14 0392801781 104 Daniel Webb Sales 3m 20s Answered
2026-06-26 10:03 0451876684 103 Emily Clarke Sales 51s Answered
2026-06-26 10:01 0418756722 101 Sarah Mitchell Accounts 51s Answered
2026-06-26 09:58 0281247270 104 Daniel Webb Support 6m 33s Answered
2026-06-26 09:52 0281397343 107 Rebecca Stone Sales 3m 27s Answered
2026-06-26 09:49 0431515951 104 Daniel Webb Support 59s Answered
2026-06-26 09:47 0412388100 104 Daniel Webb Support 13s Answered
2026-06-26 09:44 0481430346 104 Daniel Webb Sales 5m 51s Answered
2026-06-26 09:39 0413486015 — — Accounts 0s Missed
2026-06-26 09:30 0438931018 101 Sarah Mitchell Sales 8m 57s Answered
2026-06-26 09:29 0882346997 108 Chris Palmer Support 3m 40s Answered
2026-06-26 09:27 0281573562 106 Michael Nguyen Support 6m 12s Answered
2026-06-26 09:23 0421551113 — — Sales 0s Missed
2026-06-26 09:21 0415963904 — — Support 0s Missed
2026-06-26 09:21 0488149945 102 James Thornton Support 6m 51s Answered
2026-06-26 09:20 0281902655 — — Accounts 0s Missed
2026-06-26 09:13 0451635808 105 Jessica Farrow Sales 3m 15s Answered
2026-06-26 09:10 0455239430 105 Jessica Farrow Support 25s Answered
2026-06-26 09:03 0451958180 108 Chris Palmer Sales 3m 24s Answered
2026-06-26 09:03 0733764655 — — Support 0s Missed
2026-06-26 09:02 0281568794 101 Sarah Mitchell Sales 1m 29s Answered
2026-06-26 08:53 0481934318 105 Jessica Farrow Sales 3m 58s Answered
2026-06-26 08:49 0421631176 107 Rebecca Stone Accounts 2m 38s Answered
2026-06-26 08:47 0481317847 — — Sales 0s Missed
2026-06-26 08:47 0281864595 105 Jessica Farrow Sales 27s Answered
2026-06-26 08:43 0415152823 104 Daniel Webb Accounts 6m 25s Answered
2026-06-26 08:42 0391980961 103 Emily Clarke Support 1m 0s Answered
2026-06-26 08:40 0422217774 105 Jessica Farrow Sales 1m 32s Answered
2026-06-26 08:32 0433703914 105 Jessica Farrow Support 8m 18s Answered
2026-06-26 08:31 0412289511 101 Sarah Mitchell Support 2m 35s Answered
2026-06-26 08:21 0884976055 — — Sales 0s Missed
2026-06-26 08:04 0733458282 108 Chris Palmer Accounts 8m 45s Answered
2026-06-26 07:38 0731909638 106 Michael Nguyen Sales 1m 42s Answered
2026-06-26 07:05 0422142002 103 Emily Clarke Accounts 2m 47s Answered
2026-06-26 06:47 0882249808 — — Support 0s Missed
2026-06-26 06:45 0281375536 107 Rebecca Stone Accounts 35s Answered
2026-06-26 06:31 0421285146 101 Sarah Mitchell Support 1m 30s Answered
2026-06-26 06:26 0431668438 103 Emily Clarke Accounts 5m 54s Answered
2026-06-26 06:25 0733336719 104 Daniel Webb Sales 2m 23s Answered
2026-06-26 05:24 0415247582 — — Accounts 0s Missed
2026-06-26 04:58 0481456262 105 Jessica Farrow Accounts 3m 37s Answered
2026-06-26 04:50 0422683719 107 Rebecca Stone Support 2m 26s Answered
2026-06-26 04:47 0455870608 107 Rebecca Stone Accounts 5m 54s Answered
2026-06-26 04:45 0488405739 — — Sales 0s Missed
2026-06-26 04:28 0421563941 106 Michael Nguyen Support 1m 25s Answered
2026-06-26 04:18 0391685753 104 Daniel Webb Accounts 3m 43s Answered
2026-06-26 03:29 0731495576 104 Daniel Webb Support 37s Answered
2026-06-26 03:06 0451384600 106 Michael Nguyen Support 38s Answered
2026-06-26 02:52 0412933776 — — Sales 0s Missed
2026-06-26 02:51 0413121495 — — Accounts 0s Missed
Date Time Ext Name Dialled Duration Status
2026-06-26 19:11 101 Sarah Mitchell 0392253550 2m 2s Connected
2026-06-26 19:09 101 Sarah Mitchell 0884276052 58s Connected
2026-06-26 19:01 103 Emily Clarke 0394667890 2m 43s Connected
2026-06-26 18:15 104 Daniel Webb 1300001234 0s No Answer
2026-06-26 17:49 106 Michael Nguyen 0422740814 57s Connected
2026-06-26 17:26 103 Emily Clarke 0433305788 3m 29s Connected
2026-06-26 17:13 105 Jessica Farrow 0394667890 37s Connected
2026-06-26 17:06 105 Jessica Farrow 0433751604 2m 26s Connected
2026-06-26 16:58 103 Emily Clarke 0455931784 50s Connected
2026-06-26 16:47 107 Rebecca Stone 0412731553 44s Connected
2026-06-26 16:40 105 Jessica Farrow 0455667788 1m 50s Connected
2026-06-26 16:23 106 Michael Nguyen 0455667788 3m 40s Connected
2026-06-26 15:56 102 James Thornton 0466110808 5m 2s Connected
2026-06-26 15:31 104 Daniel Webb 0280667330 0s No Answer
2026-06-26 15:17 103 Emily Clarke 0451514099 0s No Answer
2026-06-26 15:17 107 Rebecca Stone 0733445566 5m 47s Connected
2026-06-26 15:04 104 Daniel Webb 0731451085 2m 42s Connected
2026-06-26 14:59 108 Chris Palmer 0455667788 0s No Answer
2026-06-26 14:40 105 Jessica Farrow 0433158269 4m 55s Connected
2026-06-26 14:36 104 Daniel Webb 0418528885 32s Connected
2026-06-26 14:28 105 Jessica Farrow 0431551580 2m 56s Connected
2026-06-26 13:55 103 Emily Clarke 0481890497 1m 52s Connected
2026-06-26 13:53 107 Rebecca Stone 0391769099 1m 8s Connected
2026-06-26 13:47 108 Chris Palmer 0413958161 4m 49s Connected
2026-06-26 13:44 107 Rebecca Stone 0882690767 1m 43s Connected
2026-06-26 13:43 103 Emily Clarke 0392161807 39s Connected
2026-06-26 13:19 108 Chris Palmer 0455667788 1m 45s Connected
2026-06-26 13:18 107 Rebecca Stone 0455456145 38s Connected
2026-06-26 13:16 102 James Thornton 0392839152 4m 6s Connected
2026-06-26 12:46 108 Chris Palmer 0421507917 1m 25s Connected
2026-06-26 12:41 107 Rebecca Stone 0394667890 3m 49s Connected
2026-06-26 12:32 104 Daniel Webb 0455667788 3m 18s Connected
2026-06-26 11:58 106 Michael Nguyen 0280235696 3m 57s Connected
2026-06-26 11:56 104 Daniel Webb 0399001122 12s Connected
2026-06-26 11:56 105 Jessica Farrow 0481274575 1m 47s Connected
2026-06-26 11:51 107 Rebecca Stone 0431306366 4m 40s Connected
2026-06-26 11:50 108 Chris Palmer 0455536444 3m 58s Connected
2026-06-26 11:49 108 Chris Palmer 0418278583 1m 49s Connected
2026-06-26 11:43 104 Daniel Webb 1300001234 1m 16s Connected
2026-06-26 11:25 108 Chris Palmer 0412345678 1m 21s Connected
2026-06-26 10:57 101 Sarah Mitchell 0455667788 47s Connected
2026-06-26 10:52 103 Emily Clarke 0422374742 41s Connected
2026-06-26 10:25 107 Rebecca Stone 0394667890 1m 44s Connected
2026-06-26 10:22 105 Jessica Farrow 0412345678 5m 51s Connected
2026-06-26 10:15 102 James Thornton 0733445566 1s Connected
2026-06-26 10:12 104 Daniel Webb 0416397366 3m 49s Connected
2026-06-26 09:46 103 Emily Clarke 0733725576 59s Connected
2026-06-26 09:23 108 Chris Palmer 0412345678 0s No Answer
2026-06-26 09:21 104 Daniel Webb 0413199013 4m 57s Connected
2026-06-26 09:16 102 James Thornton 0455667788 0s No Answer
2026-06-26 08:29 106 Michael Nguyen 1300001234 48s Connected
2026-06-26 08:03 105 Jessica Farrow 0421396259 2m 56s Connected
2026-06-26 06:50 101 Sarah Mitchell 0394667890 2m 23s Connected
2026-06-26 05:43 104 Daniel Webb 0733445566 0s No Answer
2026-06-26 05:26 107 Rebecca Stone 0413312592 57s Connected
2026-06-26 03:27 108 Chris Palmer 1300001234 41s Connected
Date Time Type From / To Ext Name Duration Status
2026-06-26 19:16 IB 0733562767 107 Rebecca Stone 37s OK
2026-06-26 19:11 OB 0392253550 101 Sarah Mitchell 2m 2s OK
2026-06-26 19:09 OB 0884276052 101 Sarah Mitchell 58s OK
2026-06-26 19:01 OB 0394667890 103 Emily Clarke 2m 43s OK
2026-06-26 18:51 IB 0733115399 105 Jessica Farrow 54s OK
2026-06-26 18:45 IB 0488198242 108 Chris Palmer 2m 50s OK
2026-06-26 18:42 IB 0455588933 101 Sarah Mitchell 3m 16s OK
2026-06-26 18:25 IB 0415469957 104 Daniel Webb 1m 57s OK
2026-06-26 18:15 OB 1300001234 104 Daniel Webb 0s Missed
2026-06-26 18:10 IB 0392157125 — — 0s Missed
2026-06-26 17:59 IB 0882528871 107 Rebecca Stone 28s OK
2026-06-26 17:57 IB 0415743020 104 Daniel Webb 5m 28s OK
2026-06-26 17:57 IB 0455987192 103 Emily Clarke 3m 50s OK
2026-06-26 17:57 IB 0882404894 108 Chris Palmer 1m 28s OK
2026-06-26 17:56 IC — 108 Chris Palmer 34s OK
2026-06-26 17:54 IC — 106 Michael Nguyen 45s OK
2026-06-26 17:53 IB 0421369258 104 Daniel Webb 1m 32s OK
2026-06-26 17:49 OB 0422740814 106 Michael Nguyen 57s OK
2026-06-26 17:44 IC — 101 Sarah Mitchell 31s OK
2026-06-26 17:30 IB 0882294563 106 Michael Nguyen 3m 26s OK
2026-06-26 17:26 OB 0433305788 103 Emily Clarke 3m 29s OK
2026-06-26 17:18 IB 0455593861 — — 0s Missed
2026-06-26 17:13 OB 0394667890 105 Jessica Farrow 37s OK
2026-06-26 17:06 OB 0433751604 105 Jessica Farrow 2m 26s OK
2026-06-26 17:05 IB 0733989076 101 Sarah Mitchell 1m 34s OK
2026-06-26 17:02 IB 0412566500 104 Daniel Webb 3m 12s OK
2026-06-26 16:58 OB 0455931784 103 Emily Clarke 50s OK
2026-06-26 16:55 IB 0488942392 108 Chris Palmer 1m 26s OK
2026-06-26 16:53 IB 0882626523 104 Daniel Webb 49s OK
2026-06-26 16:50 IB 0488241713 101 Sarah Mitchell 1m 10s OK
2026-06-26 16:49 IC — 108 Chris Palmer 1m 18s OK
2026-06-26 16:48 IC — 102 James Thornton 35s OK
2026-06-26 16:47 OB 0412731553 107 Rebecca Stone 44s OK
2026-06-26 16:45 IB 0733477415 107 Rebecca Stone 3m 19s OK
2026-06-26 16:45 IB 0421955158 — — 0s Missed
2026-06-26 16:40 OB 0455667788 105 Jessica Farrow 1m 50s OK
2026-06-26 16:29 IC — 106 Michael Nguyen 13s OK
2026-06-26 16:24 IB 0438135624 105 Jessica Farrow 2m 1s OK
2026-06-26 16:23 OB 0455667788 106 Michael Nguyen 3m 40s OK
2026-06-26 16:18 IB 0392224397 106 Michael Nguyen 6m 47s OK
2026-06-26 16:16 IB 0422917870 101 Sarah Mitchell 4m 15s OK
2026-06-26 16:15 IC — 108 Chris Palmer 30s OK
2026-06-26 15:59 IC — 106 Michael Nguyen 42s OK
2026-06-26 15:56 IC — 104 Daniel Webb 37s OK
2026-06-26 15:56 OB 0466110808 102 James Thornton 5m 2s OK
2026-06-26 15:55 IC — 103 Emily Clarke 1m 19s OK
2026-06-26 15:52 IB 0392001567 106 Michael Nguyen 8m 40s OK
2026-06-26 15:51 IB 0421870535 101 Sarah Mitchell 15s OK
2026-06-26 15:47 IB 0423551266 102 James Thornton 7m 10s OK
2026-06-26 15:45 IB 0455858159 105 Jessica Farrow 6m 28s OK
2026-06-26 15:40 IB 0451108801 106 Michael Nguyen 2m 54s OK
2026-06-26 15:40 IB 0733743445 103 Emily Clarke 8m 36s OK
2026-06-26 15:35 IC — 107 Rebecca Stone 21s OK
2026-06-26 15:34 IC — 101 Sarah Mitchell 52s OK
2026-06-26 15:31 OB 0280667330 104 Daniel Webb 0s Missed
2026-06-26 15:25 IB 0884124423 101 Sarah Mitchell 1m 40s OK
2026-06-26 15:25 IB 0421481812 108 Chris Palmer 55s OK
2026-06-26 15:20 IB 0422246893 108 Chris Palmer 5m 3s OK
2026-06-26 15:17 OB 0451514099 103 Emily Clarke 0s Missed
2026-06-26 15:17 OB 0733445566 107 Rebecca Stone 5m 47s OK
2026-06-26 15:14 IB 0455203014 106 Michael Nguyen 34s OK
2026-06-26 15:14 IB 0488758243 — — 0s Missed
2026-06-26 15:05 IC — 107 Rebecca Stone 10s OK
2026-06-26 15:04 OB 0731451085 104 Daniel Webb 2m 42s OK
2026-06-26 15:02 IB 0481558766 105 Jessica Farrow 1m 43s OK
2026-06-26 14:59 OB 0455667788 108 Chris Palmer 0s Missed
2026-06-26 14:58 IC — 103 Emily Clarke 1m 24s OK
2026-06-26 14:55 IB 0415880750 106 Michael Nguyen 16s OK
2026-06-26 14:55 IB 0415504238 108 Chris Palmer 2m 19s OK
2026-06-26 14:47 IB 0481903692 — — 0s Missed
2026-06-26 14:41 IB 0481641420 107 Rebecca Stone 2m 38s OK
2026-06-26 14:40 IB 0422772912 108 Chris Palmer 1m 55s OK
2026-06-26 14:40 OB 0433158269 105 Jessica Farrow 4m 55s OK
2026-06-26 14:36 OB 0418528885 104 Daniel Webb 32s OK
2026-06-26 14:28 OB 0431551580 105 Jessica Farrow 2m 56s OK
2026-06-26 14:26 IB 0488933331 — — 0s Missed
2026-06-26 14:25 IB 0280435043 108 Chris Palmer 1m 6s OK
2026-06-26 14:23 IC — 103 Emily Clarke 39s OK
2026-06-26 14:15 IC — 101 Sarah Mitchell 1m 28s OK
2026-06-26 14:11 IB 0433250047 103 Emily Clarke 20s OK
2026-06-26 14:07 IB 0488826562 103 Emily Clarke 52s OK
2026-06-26 14:07 IB 0392531892 108 Chris Palmer 3m 29s OK
2026-06-26 14:04 IB 0451987654 103 Emily Clarke 12m 6s OK
2026-06-26 14:01 IB 0281485112 103 Emily Clarke 1m 59s OK
2026-06-26 14:00 IB 0431512804 105 Jessica Farrow 9m 47s OK
2026-06-26 13:59 IC — 103 Emily Clarke 56s OK
2026-06-26 13:55 OB 0481890497 103 Emily Clarke 1m 52s OK
2026-06-26 13:53 OB 0391769099 107 Rebecca Stone 1m 8s OK
2026-06-26 13:50 IB 0422196805 103 Emily Clarke 27s OK
2026-06-26 13:48 IB 0433363830 — — 0s Missed
2026-06-26 13:47 OB 0413958161 108 Chris Palmer 4m 49s OK
2026-06-26 13:44 OB 0882690767 107 Rebecca Stone 1m 43s OK
2026-06-26 13:43 OB 0392161807 103 Emily Clarke 39s OK
2026-06-26 13:42 IC — 103 Emily Clarke 16s OK
2026-06-26 13:39 IB 0731406347 102 James Thornton 2m 28s OK
2026-06-26 13:35 IB 0422544881 103 Emily Clarke 4m 45s OK
2026-06-26 13:30 IC — 108 Chris Palmer 14s OK
2026-06-26 13:19 OB 0455667788 108 Chris Palmer 1m 45s OK
2026-06-26 13:18 OB 0455456145 107 Rebecca Stone 38s OK
2026-06-26 13:16 OB 0392839152 102 James Thornton 4m 6s OK
2026-06-26 13:14 IC — 105 Jessica Farrow 1m 30s OK
2026-06-26 13:13 IB 0413877287 104 Daniel Webb 2m 12s OK
2026-06-26 13:11 IC — 108 Chris Palmer 18s OK
2026-06-26 13:10 IB 0731918135 107 Rebecca Stone 1m 0s OK
2026-06-26 12:58 IB 0884128619 107 Rebecca Stone 2m 45s OK
2026-06-26 12:53 IB 0884775707 108 Chris Palmer 9m 18s OK
2026-06-26 12:53 IB 0415946394 105 Jessica Farrow 1m 7s OK
2026-06-26 12:52 IB 0882273346 107 Rebecca Stone 8m 11s OK
2026-06-26 12:50 IB 0451303553 108 Chris Palmer 2m 57s OK
2026-06-26 12:48 IB 0884744956 103 Emily Clarke 2m 51s OK
2026-06-26 12:46 OB 0421507917 108 Chris Palmer 1m 25s OK
2026-06-26 12:46 IB 0731698370 108 Chris Palmer 1m 23s OK
2026-06-26 12:42 IB 0488330176 101 Sarah Mitchell 2m 52s OK
2026-06-26 12:41 OB 0394667890 107 Rebecca Stone 3m 49s OK
2026-06-26 12:33 IC — 101 Sarah Mitchell 23s OK
2026-06-26 12:32 OB 0455667788 104 Daniel Webb 3m 18s OK
2026-06-26 12:30 IB 0422921805 105 Jessica Farrow 5m 2s OK
2026-06-26 12:22 IB 0423551266 103 Emily Clarke 2m 53s OK
2026-06-26 12:20 IB 0281739495 104 Daniel Webb 2m 38s OK
2026-06-26 12:17 IB 0280304814 106 Michael Nguyen 20s OK
2026-06-26 12:17 IB 0281908252 105 Jessica Farrow 33s OK
2026-06-26 12:14 IC — 103 Emily Clarke 1m 14s OK
2026-06-26 12:11 IB 0481180720 101 Sarah Mitchell 29s OK
2026-06-26 12:11 IB 0281921275 104 Daniel Webb 2m 5s OK
2026-06-26 12:02 IB 0431372085 — — 0s Missed
2026-06-26 12:00 IB 0488437867 105 Jessica Farrow 31s OK
2026-06-26 11:58 OB 0280235696 106 Michael Nguyen 3m 57s OK
2026-06-26 11:56 OB 0399001122 104 Daniel Webb 12s OK
2026-06-26 11:56 IB 0392001567 — — 0s Missed
2026-06-26 11:56 OB 0481274575 105 Jessica Farrow 1m 47s OK
2026-06-26 11:51 OB 0431306366 107 Rebecca Stone 4m 40s OK
2026-06-26 11:50 OB 0455536444 108 Chris Palmer 3m 58s OK
2026-06-26 11:49 OB 0418278583 108 Chris Palmer 1m 49s OK
2026-06-26 11:43 OB 1300001234 104 Daniel Webb 1m 16s OK
2026-06-26 11:41 IB 0455734761 102 James Thornton 2m 4s OK
2026-06-26 11:41 IB 0433713815 — — 0s Missed
2026-06-26 11:38 IB 0457393326 104 Daniel Webb 6m 42s OK
2026-06-26 11:29 IB 0416445943 106 Michael Nguyen 1m 54s OK
2026-06-26 11:27 IB 0433698726 106 Michael Nguyen 6m 56s OK
2026-06-26 11:26 IB 0731583276 102 James Thornton 3m 38s OK
2026-06-26 11:26 IB 0731614058 — — 0s Missed
2026-06-26 11:25 OB 0412345678 108 Chris Palmer 1m 21s OK
2026-06-26 11:22 IB 0421480478 108 Chris Palmer 2m 55s OK
2026-06-26 11:19 IB 0418998946 104 Daniel Webb 3m 18s OK
2026-06-26 11:16 IB 0488342534 102 James Thornton 2m 51s OK
2026-06-26 11:14 IB 0451727822 105 Jessica Farrow 2m 20s OK
2026-06-26 11:08 IB 0431484144 — — 0s Missed
2026-06-26 11:05 IB 0884364972 104 Daniel Webb 36s OK
2026-06-26 11:03 IB 0418652174 103 Emily Clarke 1m 17s OK
2026-06-26 11:02 IC — 104 Daniel Webb 1m 4s OK
2026-06-26 10:57 OB 0455667788 101 Sarah Mitchell 47s OK
2026-06-26 10:52 OB 0422374742 103 Emily Clarke 41s OK
2026-06-26 10:51 IB 0421908920 108 Chris Palmer 3m 13s OK
2026-06-26 10:46 IB 0882110030 — — 0s Missed
2026-06-26 10:45 IB 0455730681 105 Jessica Farrow 1m 28s OK
2026-06-26 10:42 IB 0433683259 — — 0s Missed
2026-06-26 10:40 IB 0281172891 105 Jessica Farrow 58s OK
2026-06-26 10:36 IB 0392589838 105 Jessica Farrow 6m 0s OK
2026-06-26 10:35 IB 0413653851 103 Emily Clarke 3m 30s OK
2026-06-26 10:33 IC — 108 Chris Palmer 1m 15s OK
2026-06-26 10:29 IB 0413787135 106 Michael Nguyen 3m 13s OK
2026-06-26 10:27 IB 0488315534 — — 0s Missed
2026-06-26 10:27 IB 0428776543 106 Michael Nguyen 19m 53s OK
2026-06-26 10:26 IB 0733358664 104 Daniel Webb 7m 36s OK
2026-06-26 10:25 OB 0394667890 107 Rebecca Stone 1m 44s OK
2026-06-26 10:22 OB 0412345678 105 Jessica Farrow 5m 51s OK
2026-06-26 10:16 IB 0391278034 103 Emily Clarke 1m 10s OK
2026-06-26 10:15 OB 0733445566 102 James Thornton 1s OK
2026-06-26 10:14 IB 0392623667 106 Michael Nguyen 1m 41s OK
2026-06-26 10:14 IB 0392801781 104 Daniel Webb 3m 20s OK
2026-06-26 10:12 OB 0416397366 104 Daniel Webb 3m 49s OK
2026-06-26 10:03 IB 0451876684 103 Emily Clarke 51s OK
2026-06-26 10:01 IB 0418756722 101 Sarah Mitchell 51s OK
2026-06-26 09:58 IB 0281247270 104 Daniel Webb 6m 33s OK
2026-06-26 09:52 IB 0281397343 107 Rebecca Stone 3m 27s OK
2026-06-26 09:49 IB 0431515951 104 Daniel Webb 59s OK
2026-06-26 09:47 IB 0412388100 104 Daniel Webb 13s OK
2026-06-26 09:46 OB 0733725576 103 Emily Clarke 59s OK
2026-06-26 09:44 IB 0481430346 104 Daniel Webb 5m 51s OK
2026-06-26 09:39 IB 0413486015 — — 0s Missed
2026-06-26 09:38 IC — 101 Sarah Mitchell 1m 15s OK
2026-06-26 09:30 IB 0438931018 101 Sarah Mitchell 8m 57s OK
2026-06-26 09:29 IB 0882346997 108 Chris Palmer 3m 40s OK
2026-06-26 09:27 IB 0281573562 106 Michael Nguyen 6m 12s OK
2026-06-26 09:23 IB 0421551113 — — 0s Missed
2026-06-26 09:23 OB 0412345678 108 Chris Palmer 0s Missed
2026-06-26 09:21 IB 0415963904 — — 0s Missed
2026-06-26 09:21 OB 0413199013 104 Daniel Webb 4m 57s OK
2026-06-26 09:21 IB 0488149945 102 James Thornton 6m 51s OK
2026-06-26 09:20 IB 0281902655 — — 0s Missed
2026-06-26 09:16 OB 0455667788 102 James Thornton 0s Missed
2026-06-26 09:13 IB 0451635808 105 Jessica Farrow 3m 15s OK
2026-06-26 09:10 IB 0455239430 105 Jessica Farrow 25s OK
2026-06-26 09:03 IB 0451958180 108 Chris Palmer 3m 24s OK
2026-06-26 09:03 IB 0733764655 — — 0s Missed
2026-06-26 09:02 IB 0281568794 101 Sarah Mitchell 1m 29s OK
2026-06-26 08:53 IB 0481934318 105 Jessica Farrow 3m 58s OK
2026-06-26 08:50 IC — 101 Sarah Mitchell 1m 13s OK
2026-06-26 08:49 IB 0421631176 107 Rebecca Stone 2m 38s OK
2026-06-26 08:47 IB 0481317847 — — 0s Missed
2026-06-26 08:47 IB 0281864595 105 Jessica Farrow 27s OK
2026-06-26 08:43 IB 0415152823 104 Daniel Webb 6m 25s OK
2026-06-26 08:42 IB 0391980961 103 Emily Clarke 1m 0s OK
2026-06-26 08:40 IB 0422217774 105 Jessica Farrow 1m 32s OK
2026-06-26 08:35 IC — 101 Sarah Mitchell 1m 2s OK
2026-06-26 08:32 IB 0433703914 105 Jessica Farrow 8m 18s OK
2026-06-26 08:31 IB 0412289511 101 Sarah Mitchell 2m 35s OK
2026-06-26 08:29 OB 1300001234 106 Michael Nguyen 48s OK
2026-06-26 08:21 IB 0884976055 — — 0s Missed
2026-06-26 08:04 IB 0733458282 108 Chris Palmer 8m 45s OK
2026-06-26 08:03 OB 0421396259 105 Jessica Farrow 2m 56s OK
2026-06-26 07:38 IB 0731909638 106 Michael Nguyen 1m 42s OK
2026-06-26 07:26 IC — 104 Daniel Webb 35s OK
2026-06-26 07:09 IC — 104 Daniel Webb 1m 0s OK
2026-06-26 07:05 IB 0422142002 103 Emily Clarke 2m 47s OK
2026-06-26 06:50 OB 0394667890 101 Sarah Mitchell 2m 23s OK
2026-06-26 06:47 IB 0882249808 — — 0s Missed
2026-06-26 06:45 IB 0281375536 107 Rebecca Stone 35s OK
2026-06-26 06:43 IC — 108 Chris Palmer 59s OK
2026-06-26 06:31 IB 0421285146 101 Sarah Mitchell 1m 30s OK
2026-06-26 06:26 IB 0431668438 103 Emily Clarke 5m 54s OK
2026-06-26 06:25 IB 0733336719 104 Daniel Webb 2m 23s OK
2026-06-26 05:43 OB 0733445566 104 Daniel Webb 0s Missed
2026-06-26 05:26 OB 0413312592 107 Rebecca Stone 57s OK
2026-06-26 05:24 IB 0415247582 — — 0s Missed
2026-06-26 04:58 IB 0481456262 105 Jessica Farrow 3m 37s OK
2026-06-26 04:50 IB 0422683719 107 Rebecca Stone 2m 26s OK
2026-06-26 04:47 IB 0455870608 107 Rebecca Stone 5m 54s OK
2026-06-26 04:45 IB 0488405739 — — 0s Missed
2026-06-26 04:28 IB 0421563941 106 Michael Nguyen 1m 25s OK
2026-06-26 04:18 IB 0391685753 104 Daniel Webb 3m 43s OK
2026-06-26 04:13 IC — 107 Rebecca Stone 1m 10s OK
2026-06-26 03:29 IB 0731495576 104 Daniel Webb 37s OK
2026-06-26 03:27 OB 1300001234 108 Chris Palmer 41s OK
2026-06-26 03:06 IB 0451384600 106 Michael Nguyen 38s OK
2026-06-26 02:52 IB 0412933776 — — 0s Missed
2026-06-26 02:51 IB 0413121495 — — 0s Missed

Unreturned Missed Calls

NumberMissed CountFirst MissedLast Missed
039215712512026-06-26 18:102026-06-26 18:10
045559386112026-06-26 17:182026-06-26 17:18
042195515812026-06-26 16:452026-06-26 16:45
048875824312026-06-26 15:142026-06-26 15:14
048190369212026-06-26 14:472026-06-26 14:47
048893333112026-06-26 14:262026-06-26 14:26
043336383012026-06-26 13:482026-06-26 13:48
043137208512026-06-26 12:022026-06-26 12:02
039200156712026-06-26 11:562026-06-26 11:56
043371381512026-06-26 11:412026-06-26 11:41
073161405812026-06-26 11:262026-06-26 11:26
043148414412026-06-26 11:082026-06-26 11:08
088211003012026-06-26 10:462026-06-26 10:46
043368325912026-06-26 10:422026-06-26 10:42
048831553412026-06-26 10:272026-06-26 10:27
041348601512026-06-26 09:392026-06-26 09:39
042155111312026-06-26 09:232026-06-26 09:23
041596390412026-06-26 09:212026-06-26 09:21
028190265512026-06-26 09:202026-06-26 09:20
073376465512026-06-26 09:032026-06-26 09:03
048131784712026-06-26 08:472026-06-26 08:47
088497605512026-06-26 08:212026-06-26 08:21
088224980812026-06-26 06:472026-06-26 06:47
041524758212026-06-26 05:242026-06-26 05:24
048840573912026-06-26 04:452026-06-26 04:45
041293377612026-06-26 02:522026-06-26 02:52
041312149512026-06-26 02:512026-06-26 02:51

Abandoned Calls

18.1%
Abandon Rate
27
Abandoned
149
Total Inbound
40s
Avg Ring Before Abandon
Daily Abandoned vs Answered

Inbound vs Outbound by Hour

Call Volume by Day of Week

DayAnsweredMissedOutboundTotal
Sun0000
Mon0000
Tue0000
Wed0000
Thu0000
Fri1222756205
Sat0000

Extension Leaderboard

#ExtNameTalk TimeTotalInboundOutboundInternal
1 104 Daniel Webb 1h 24m 282174
2 105 Jessica Farrow 1h 23m 282081
3 106 Michael Nguyen 1h 15m 201643
4 108 Chris Palmer 1h 11m 241777
5 103 Emily Clarke 1h 6m 241776
6 107 Rebecca Stone 55m 8s 211293
7 101 Sarah Mitchell 37m 3s 171347
8 102 James Thornton 34m 11s 9631

Answer Rate by Extension

ExtNameTotal IBAnsweredMissedAnswer RateAvg Answer Time
101Sarah Mitchell 1313 0 100.0% 28s
102James Thornton 66 0 100.0% 33s
103Emily Clarke 1717 0 100.0% 19s
104Daniel Webb 2121 0 100.0% 22s
105Jessica Farrow 2020 0 100.0% 23s
106Michael Nguyen 1616 0 100.0% 20s
107Rebecca Stone 1212 0 100.0% 24s
108Chris Palmer 1717 0 100.0% 22s

Transfer Rate by Extension

ExtNameAnsweredTransfersTransfer Rate
108Chris Palmer 170 0.0%
107Rebecca Stone 120 0.0%
106Michael Nguyen 160 0.0%
105Jessica Farrow 200 0.0%
104Daniel Webb 210 0.0%
103Emily Clarke 170 0.0%
102James Thornton 60 0.0%
101Sarah Mitchell 130 0.0%

Short Calls < 10s

ExtNameShort CallsAvg Duration
102James Thornton11s

Long Calls > 30 min

DateTimeTypeExtNameNumberDuration
No long calls.

Average Duration by Extension

ExtNameTotalIB AnsweredAvg IB DurOB AnsweredAvg OB Dur
104Daniel Webb31213m 15s72m 24s
105Jessica Farrow28203m 1s82m 55s
108Chris Palmer26173m 18s72m 15s
103Emily Clarke25173m 15s71m 36s
107Rebecca Stone21122m 50s92m 21s
106Michael Nguyen20164m 9s42m 21s
101Sarah Mitchell17132m 23s41m 33s
102James Thornton1064m 10s33m 3s

Top Dialled Numbers

NumberCallsAvg DurationTotal Duration
045566778871m 37s11m 20s
039466789052m 15s11m 16s
1300001234441s2m 45s
073344556631m 56s5m 48s
041234567832m 24s7m 12s
0884276052158s58s
088269076711m 43s1m 43s
0733725576159s59s
073145108512m 42s2m 42s
048189049711m 52s1m 52s

Internal Calls

32
Internal Calls
26m 22s
Total Duration
49s
Avg Duration
Internal Calls by Hour
ExtNameIC CallsTotal DurationAvg Duration
108Chris Palmer75m 8s44s
101Sarah Mitchell76m 44s58s
103Emily Clarke65m 48s58s
104Daniel Webb43m 16s49s
107Rebecca Stone31m 41s34s
106Michael Nguyen31m 40s33s
105Jessica Farrow11m 30s1m 30s
102James Thornton135s35s

Peak Concurrent Calls

4
Peak Concurrent
2026-06-26 10:15
Peak Time
Max Concurrent Calls by Hour

Trunk Utilisation

TrunkTotalInboundOutboundUnansweredTotal DurationAvg Duration
Trunk 00257391882h 33m2m 42s
Trunk 00155431291h 54m2m 5s
Trunk 00448408141h 28m1m 50s
Trunk 00334201431h 31m2m 42s
Trunk 005642026m 57s4m 30s
Trunk 006532034m 21s6m 52s

Inbound Calls by DID

DID / LineTotalAnsweredMissedAvg Duration
Support554693m 19s
Accounts534493m 28s
Sales413292m 50s

Daily Call Trend